Had lots of potential, but lost its way - IT Wiley Employee Review

2.0
Mar 17, 2013
Recommend
Business Outlook

Pros

Great location on the river front in Hoboken. Generous vacation plan Good health benefits Nice and talented employees

Cons

Mediocrity thrives at Wiley. Corporate culture is rigid and suffocating. Too many incompetent directors and managers. The IT is fragmented and different groups do not collaborate together resulting in too much wasted time, money and resources. Managers of different groups act sometimes like warlords jealous of each other and fighting for their turf. Projects take forever to complete. It is easy to get into conflicts with others just by simply trying to do your job. Too much bureaucracy. Even simple tasks could drag for long time because of senseless procedures.. Too much politics. It is more important who you know than what can you do. Although Wiley offers many paid days off the poor management could create frequent, prolonged emergencies and stressed out people. Last year one big and long project ended in a complete fiasco. Surprisingly to many the same managers responsible for the disaster are running other projects. There is no place for development or advances. Management promotes buddy culture and are not interested genuinely in your opinions. You don't really get credit for the work you've done. Needless to say the morale in IT is extremely low. Currently the IT is going through restructuring and it is likely most of it will be outsourced to reduce operational and management cost. Unfortunately this also means Wiley will lose many talented people which would probably make its current problems even worse.

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5.0
May 29, 2026
Recommend
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Pros

good environment, good energy, free lunch

Cons

nothing really bothers me that much

2.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

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