Stepping Stone - Sales Support Associate Wiley Employee Review

2.0
Mar 19, 2019
Recommend
Business Outlook

Pros

It’s beautifully located and the benefits package is great

Cons

It’s a toxic environment and management does not support the lower leveled employees.

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Wiley Response
7y
Thanks for the review. Sorry to hear you feel like you're not supported. While I can't speak for everyone I can assure you that that isn't the intent of the company! If you're having trouble with specific people in management please reach out to your HR business partner. They can help address the situation and maintain confidentiality during the process.

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5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

2
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