It was the best of times, it was the worst of times... - Senior Administrative Assistant Wiley Employee Review

2.0
Apr 9, 2014
Recommend
Business Outlook

Pros

The culture WAS wonderful for years - like one big happy family. Great location in Hoboken - lots of restaurants, stores of every kind (except book stores, which was kind of strange), etc. Terrific cafeteria with the best short order cook in the world. Genuinely nice, helpful people.

Cons

When the old leadership team retired, it's like the company just fell apart. They got rid of the woman who had been training for years to replace the old PT president and replaced her with a Steven Smith crony, and the new PT president is awful. What the old PT president spent 25 years working to make the best PT division in publishing, the new guy managed to destroy in two years. Systems are very slow. Several years ago, they made a huge acqusition that was supposed to make things better, but they should have taken that money and updated the systems. They're trying to do that now and they're just not making very much progress, because the economy tanked. If they'd had the systems in place for better online publishing, they could have ridden it out. Compensation for asssistants is well below average.

Explore other reviews about Wiley

5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

1
See reviews by: Helpful|Rating|Date|All