just... don't do it, okay - Retail Sales Assistant Zara Employee Review

1.0
Nov 15, 2020
Recommend
Business Outlook

Pros

-Some people are decent and have compassion/ empathy. Usually casuals you hardly see.

Cons

where do i start - Arrogant, power hungry and money driven management with no people skills, compassion or empathy. - HR who only support the power hungry managers because Zara is a money driven business. Don't let the fake "we care" blah blah fool you into thinking they care about your feelings as a human, let alone your want to progress. - 10 minutes briefings before every shift you don't get paid for - Huge tasks with unrealistic time limits - Really low wage. And i mean, really low. Always underpay and pay doesn't increase due to length of time you've been employed like most other companies. -Almost no internal promotion; all new positions are hired externally ( no career progression) - Low morale - No recognition or praise, immediate scalding if you make a harmless mistake - No proper training or guidelines - Crazy hours never needed for retail. Starting at 7am for fast fashion or retail is unjustifiable - Dated POS system - Intimidating and also power hungry head office team who come in, bark demands, upset everyone, then leave? - Expected to skip breaks/ supervisors never send people on breaks - Severe favouritism

Explore other reviews about Zara

5.0
Jun 14, 2026
Recommend
Business Outlook

Pros

My coworkers and Managers felt like a family I felt supported and was able to make good connections At the time I was there my managers made it feel less daunting to ask questions or come to them if I had concerns about customers . I feel like if I stayed with Zara longer I would have been able to move within the company easily.

Cons

Air conditioning didn't work while I was there.

2.0
Jun 5, 2026
Recommend
Business Outlook

Pros

There aren’t many pros, pretty chill coworkers I suppose

Cons

Managment is a mess, filled with people who really don’t know what they’re doing and they have empolyees who’s sole purpose is being on their phones and not working, the “GM” is a wreck and doesn’t know how to properly soeak to people as she believes she’s above everyone, and regional isn’t much better

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