customer service - Customer Service Representative Zurich Insurance Employee Review

4.0
Feb 11, 2016
Recommend
Business Outlook

Pros

Work was full-time and sometimes overtime. Loved what I was doing in the mail room and office doing research for insurance company contracted to Lanier at the time.

Cons

Did not have a suitable place for working for comfort. No desk for stuffing envelopes and could not raise the chairs high enough to be comfortable with out back problems while working. A stool or desk for type of chair being used should have existed.

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5.0
Jan 27, 2026
Recommend
Business Outlook

Pros

Industry leader in the auto dealership space

Cons

Goals were not always attainable due to limited number of prospects

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Zurich Insurance Response
4mo
We appreciate your feedback. Thank you for the excellent rating.
4.0
Jun 19, 2026
Recommend
Business Outlook

Pros

Great work, good talent and good work life harmony

Cons

Frequent leadership changes, lack of alignment amongst Group and LoB, lack of funding for key initiatives

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