Average Corporation Experience - Customer Service Representative Zurich Insurance Employee Review

1.0
Apr 22, 2025
Recommend
Business Outlook

Pros

People on the floor know what they're doing and are very nice.

Cons

Terrible Management. Lying to customers and generally not knowing what is driving calls half the time even when you spell it out of them leaving to people leaving the company shortly after being hired.

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Zurich Insurance Response
1y
We apologise that your experience did not meet your expectations. Please know that we deeply value all of our team members and customers. We are committed to ensuring everyone feels respected and empowered, while striving to provide strong service levels to support our customers' needs.

Explore other reviews about Zurich Insurance

5.0
Jan 27, 2026
Recommend
Business Outlook

Pros

Industry leader in the auto dealership space

Cons

Goals were not always attainable due to limited number of prospects

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Zurich Insurance Response
4mo
We appreciate your feedback. Thank you for the excellent rating.
4.0
Jun 19, 2026
Recommend
Business Outlook

Pros

Great work, good talent and good work life harmony

Cons

Frequent leadership changes, lack of alignment amongst Group and LoB, lack of funding for key initiatives

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