Extremely long hours! I use to work upwards 60 hours a week. Worked at a Satellite Branch that had 65 cars, no help at all. Still had to finish everything at the end of the day. Days got longer and longer. Short staffed, but you are still expected to produce excellent customer service until help is hired. Area Manager was a ghost, never saw him at all. Most of all, try explaining to a customer who made a reservation for a large SUV a month in advance, why you don't have one for them. The basic form of business is to have the goods needed to run the business correct? We were always out of cars as a REGION. ZERO work life balance.