Pros
Tremendous opportunity to gain experience and responsibility. Opportunity to change careers without changing companies since promotions into leadership roles and roles into other support or lines of business are from within (HR, Risk Management , Business Rental Sales, Fleet Managment and more). Amazing culture of teamwork, comradery, a true family enviornment. Amazing leadership and ownership.
Cons
Outsiders (including family and friends) don't understand what it means to work for a rental car company, thinking that you are just helping customers on the front end since all most people understand about the industry is from their experience as a customer. Customer service expectations from all employees is high, so it's not for everyone.