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      Epic

      Engaged Employer

      Epic reviews

      3.3

      52% would recommend to a friend

      (6,062 total reviews)
      avatar

      Judith R. Faulkner

      69% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Jun 18, 2013

      A great idea with a horrible implementation

      Software developer
      Recommend
      Business Outlook

      Pros

      Epic does its best to be a good company, and in many ways, it succeeds. Epic pays their employees well (in my experience, significantly better than average). They attempt to create the most productive working environment possible (they attempt to give each employee their own office, and the main campus is designed to provide places where employees can get out, but still be productive). They define a positive culture and (at least superficially) engage employees in the goings-on of the company. Training is not lacking. The travel requirements aren't overbearing (for software developers), and can be a lot of fun.

      Cons

      The biggest downside is the technology; VB6 was rightfully killed off by Microsoft 5 years ago, and MUMPS is a painful language to read. The architecture of the system hasn't significantly evolved from its original state, performance is lacking (the system slowed to a crawl in the middle of a class of 50 users), and the worst part is, the second-in-command considers the system to be "good enough" (which is never true, but that's unrelated). While the pay is good, career advancement is practically non-existent, and they explicitly state "if you have a goal in mind, you probably don't belong here". The best one might hope for is "promotion" to Team Lead, which happens generally to those that regularly put in 50+ hours, and generally just means more work for the same pay.

      3.0
      Jun 18, 2013

      OK company to work for for a year

      Project manager/implementation consultant
      Recommend
      Business Outlook

      Pros

      Frequent Flyer points on great airlines, Marriott hotel points; you get to work with brilliant, motivated people; the cheap coffee and food at the coffee carts; they give you responsibility early on; they give you a lot of training in the software; a travel laptop

      Cons

      No management training - I got screwed with a bad boss, and that's not uncommon. Few feedback loops, and how am I supposed to further my career if I don't know what to work on. Long hours - don't try to have a healthy relationship or stay in touch with friends while you work here.

      3.0
      Jun 16, 2013

      Spent two years at Epic

      Quality assurance
      Recommend
      Business Outlook

      Pros

      The people at Epic definitely live up to what you hear about during the interview process. They really do hire some of the best and the brightest around, and working with the group at Epic has been great. I know that I can count on fellow team members to get their share of the job done when asked, and that's HUGE. Also, you'll have the chance to work in a field that is still growing, and will get to work for the biggest name in the field. And to touch on what many people already have said, the food really is great. And cheap. Epic goes to great lengths to make sure their employees eat and eat well. Pay is great if you did really well in school but are coming out of college with a very unmarketable degree. Benefits (especially the health plans) are excellent. Madison is also a pretty nice city to live in (unless you're used to really large cities).

      Cons

      Work life balance is what you make of it. If you're able to say no when you need to, you'll be able to keep a fairly solid work life balance. Maintaining that balance is exceptionally difficult, though, if you're the type that doesn't want to let co-workers down. And given that Epic tends to hire highly intelligent and driven people, it's rather easy to feel you'll let your team down. It can be rather easy to take on too many projects and realize you're in over your head, but it can be difficult to ask others for help, as you know they're likely also very busy. Culture, while it's still there, seems to be fading as the company grows. While some of the things done there go a ways towards keeping the culture (which I'll admit, is exceptionally difficult when the company has grown by 1500 employees in just my two years there), there are others that are just lost. This is inevitable as a company grows, mind you, but it is still there. If you need a clearer career path laid out, Epic is definitely not for you. While there are definitely career paths you can follow, it takes a lot of research on your part to discover and pursue them. The 'flat structure' that Epic claims it operates under isn't truly all that flat. There are team leads, who have team leads of their own, who may also have team leads. While the structure isn't as rigid as some companies, it is definitely not flat. The team you end up on and the person who ends up being a TL will make or break your experience at Epic. I've had friends who ended up with a bad TL that quit after a few months because of horrible management skills. I, thankfully, was fortunate to have great TLs in my time at Epic

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