Epic reviews

3.3

52% would recommend to a friend

(6,042 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Apr 27, 2011
Recommend
Business Outlook

Pros

-Smaller teams have good work/life balance (most) -Your ideas a respected -Great senior level management that leads by example -Some employees get to work on newer technology

Cons

-Larger teams have poor work/life balance -Majority of people end up working in VB6

1.0
Apr 26, 2011
Recommend
Business Outlook

Pros

The Pros only apply to fresh grads: 1) They hire ANY major. So if you're a music major looking for an industry break, this is the place to apply to 2) Average to above average starting salary for fresh grads (Not so for those with work experience) 3) University type environment and peer group. The first month or so is classes, exams etc. It would be like you never left college. 4) The art, decor etc., if that's your thing

Cons

Most of the cons of working here have been highlighted pretty well in previous reviews (Poor work-life balance, no growth etc.) and I agree that all of them exist. I want to highlight a few points for people with post-grad degrees and/or industry experience. 1) This is NOT a project management position. You are more accurately an implementer who installs and configures the Epic software for a client. You will not learn management skills here, only how to work on a database coded in an ancient software language. It's entry level IT work 2) The salary is capped at a certain level and the upper end does not compare with the average salary for project managers or MBA's 3) If you have an advanced degree and/or have healthcare or other industry experience, I would advise you to reconsider taking up this position unless you are in desperate need of employment. Your co-hires will be newly minted college grads with little or no perspective on work or anything related to healthcare. Not to mention your boss (Team lead) will be someone with a year or two of (total) work experience. 4) There is no formal growth path. A majority of new hires work here en-route to grad school/JD/MD. So this may not be a problem for them, but it can be for someone who wants to carve out a career 5) There is a non-compete which will further hamper your industry exit options 6) People talk about the 'smart' co-workers they met here. In my opinion I think the intelligence level was strictly average to above average (for project managers/implementers). I would recommend this place to you if you are graduating from college and need a few years to work out what you want to eventually do with your life. For someone with perspective, work experience/advanced degree or ambition, this place will just not cut it.

2.0
Apr 22, 2011

Only Accept a Job As a Last Resort

Anonymous employee
Recommend
Business Outlook

Pros

-Excellent benefits -Salary start range is average, but with good raises and bonuses, you will be making lots of money in a few years -Sabbatical is a neat perk--if you can somehow last five years -Beautifully decorated/designed campus (but that wears off when you realize that the effort is only made to show off to potential customers and employees--you will spent most of your time in drab conference rooms) -Great cafeteria. The food is subsidized and of excellent quality. This is somewhat diminished when you realize that the purpose of the cafeteria is to discourage you from leaving the campus--thus missing out on precious work time.

Cons

-In the PM role, you are worked to the bone until you can't take it anymore. Epic's staffing philosophy for Project Managers is to hire people right out of college and burn them out until either the person's quality of work goes down (in which case Epic will fire them) or the person quits. -Expect to be staffed to a customer in your first week or two of starting and then be traveling out to your customer site within a month or two. As a manager who was forced to staff my team members during their first week of employment due to massive growth, it was very difficult to see the look of fear in your team members eyes (and rightly so). -Don't think that because you "love to travel" that you will love business travel with Epic. Expect 3-4 work trips a month where you leave on a Monday and come back on a Thursday. However, as Epic's priority is how many hours you can work, and not making travel as easy and low-stress as possible, you can't fly out until late Monday afternoon and you will typically arrive at your customer site at 10pm or 11pm. Expect an early morning start during your week on site, then a late Thursday flight out (again, need to maximize your # of working hours!) that gets you home at 11pm or 12am on Thursday. Your Friday will be filled with many mandatory meetings--usually starting at 8am at the latest, so don't plan on sleeping in after your trip. -70 hour weeks are quite common. At a recent staff meeting, the CEO posted a slide that pointed out that the average PM works 57.5 hours per week...however, everyone who had been there over a year laughed at that number, as we all work more than that every week. -ZERO work/life balance. The weeks you are not traveling, you are either working from home in the evenings or staying late at the office. But don't worry, Epic cares about you by giving you a free dinner if you stay late. -Epic is growing their sales like CRAZY and the customer list is shooting through the roof. For each "module" (ex. ER software, billing software), Epic promises the customer one new PM and one experienced PM to work as a team. As you can imagine, there aren't enough experienced PMs to go around, so whereas it was common to be staffed to two customers, getting staffed to three or four is the norm now. This means that you are literally traveling every week and are expected to maintain your same level of service and quality of work, while having your workload literally doubled. -There is zero career growth at this company in the PM role if you decide that you want to stop (or reduce) business travel after several years. It is VERY difficult to transition to a non-traveling role like training or QA and there are no roles in the PM area that do not involve travel. So, your only option is to quit. -Stress levels amongst PMs is very high. Everytime I would go to the doctor (and it wasn't always the same doctor), they would ask me if I worked at Epic (they could just tell based on our age usually) and when I said yes, they would start talking to me about my mental health. I had one physician who told me that she wished that her clinic had never purchased Epic solely for how they treat their employees--due to how frequently she would see Epic staff coming to urgent care and being so frazzled. If you are prone to stress and anxiety--you have been warned.

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