Epic reviews

3.3

52% would recommend to a friend

(6,030 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 20, 2012
Recommend
Business Outlook

Pros

The main campus is an impressive display of architecture and landscaping. It is filled with eclectic artwork both inside and outside. It also has rural elements like a working farm, surrounding corn fields, and a giant treehouse in the forest. The atmosphere is casual. The break rooms are always stocked with milk & juice & tea (which is great for people like me who like to eat breakfast first thing in the morning while catching up on email). The cafeteria is low-priced and the culinary team is top-notch. The job training is extensive. They'll teach you what you need to know to do your job so previous experience isn't required (even for development) but a high learning aptitude is. The company heirarchy is rather flat so it doesn't take long for people who are motivated and assertive to make a significant impact. The workforce is large and dynamic. I like to play sports and have been involved with clubs that play football, soccer, and frisbee; there are many clubs available for other hobbies, too. Working at Epic is an interesting experience. It is challenging and frustrating at times but it is never boring.

Cons

The workload is heavy so it can be difficult to maintain a healthy work/life balance. It can be done, but it requires good task prioritization and time management. Documentation for internal systems is sometimes scattered or sparse. Most common processes are well-explained but the obscure one's are sometimes esoteric, which can cause headaches since Epic is growing and changing rapidly. There's a lot of work to be done (and being done) to improve documentation.

4.0
Sep 11, 2012
Recommend
Business Outlook

Pros

I have seen projects that I have contributed to benefit end users of our software; I think that in my own way I have had an impact on the patient care for the organizations I have worked with. That is one of the aspects of working at Epic that keeps me coming back. I find the need to build relationships with the team members from the customers challenging at times, however I think that some of the biggest leaps I have made in my personal growth have come from learning how I interact with others and communicate in order to accomplish projects. While many of my tasks are driven by outside forces, like my customer needs or healthcare initiatives, I have a significant level of autonomy for how I approach those tasks and what skills of mine I use to complete my work.

Cons

It took me a while to learn how to manage my time, I experienced significant frustration stemming from small tasks taking charge of my days and pushing off the interesting stuff. I find that this is a challenge that never really goes away, in a customer facing role. It can be easy to lose sight of the big picture and get mired down in issues coming in from customers and internal projects. While I enjoy learning to build better relationships with my customers, it can also be one of the frustrating aspects of the Technical Services role. I have had specific individuals who occupied significant amounts of my time for explanation, training, etc. and ultimately did not follow through in a manner that benefited the project. When this is a person who is outside your control, it can lead to frustration.

5.0
May 3, 2012
Recommend
Business Outlook

Pros

- if you're determined to get great outcomes, you can truly chart your own course. - you can make a bigger impact and accomplish more in this job than just about anything else out there. - you won't work with smarter, more driven people anywhere.

Cons

- depending on the client, it can be a lot of travel. you're rewarded for it though. - like any job there are peaks and valleys, but the peaks can be really high sometimes.

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Glassdoor has 6,306 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.