Epic reviews

3.3

52% would recommend to a friend

(6,032 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,032 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Feb 13, 2018
Recommend
Business Outlook

Pros

- Pay and benefits are some of the best you'll find in the state. - A truly unique campus, with plenty of amazing dining choices. Almost has the feeling of being back in college again. Epic strives to make you feel comfortable at work, which is good as you'll likely spend more time at work than you expect. - Working on something that can actually save lives...if you can look past just being a small cog in the 10,000+ employee machine. - Visiting hospitals provides a unique and useful perspective. I wish more companies took such a hands-on approach with developers. Surprisingly, QA does not receive the same opportunities. - Potential post-Epic consulting opportunities, if that's your sort of thing. Having Epic on your resume is generally considered a good thing.

Cons

- Awful work-life balance. The minimum expectation for a work week was 45 hours, enforced by a weekly work plan that required you to lay out 45-50 hours worth of estimated work, "so you'll never have nothing to do." Failing to produce 45-50 hours worth of work a week leads to questions about your capability and commitment. - Incredibly high turnover across all roles, especially among recent college grads, evidenced by an obvious age gap between the old guard and constantly churning new team members. Do not expect to last more than 2 years at Epic unless you sacrifice a large chunk of your personal life. If you, like me, are looking for a job to put in your hours, get paid, and go home at the end of the day to live your own life, run away and don't look back. At the least, please have an exit plan ready. Ask around Madison - the story of plucky starry-eyed grads pushed to their breaking point, "ground up into productivity paste" (as another ex-Epic employee so vividly put it), and discarded without concern is a common one. Some will say that they just couldn't make the cut, or were lazy and undisciplined. Some of you reading this probably agree. I encourage you to take a look at the numbers yourself, if you can find them. - Inability to move between roles and teams if your current one is not a good fit. I was promised by HR during the hiring process that I could change roles if things didn't work out (as I was hired into a development role despite applying for a different position). Despite repeated conversations with my manager and my obvious struggling, I was let go without even the most basic attempt at addressing my concerns about my role. As I came to learn from speaking with more tenured employees, this is a common thing at Epic - counter-intuitively, and despite what HR will tell you during the interview process, only those performing very well in their *current* role are eligible to change roles. Epic would rather write off their investment in an under-performing employee than give them a second chance in the role they ask for. - The "startup culture" feel is a lie. Don't let the campus fool you; Epic is a 10,000+ person company now, and it is run like once. Weekly work plans, performance evaluations and improvement plans, and the cold uncaring nature of a massive corporation are becoming the norm. - "Team Leads" (AKA your direct manager) are often promoted out of a development role with little to no additional training. This means that the quality of your manager is a total crapshoot. The Peter Principle is in full-force here. - 6 month on-boarding process for new developers, due to the outdated technologies in use. While recent attempts to migrate to modern platforms are ongoing, you will still spend up to 6 months in classes, being tested regularly with exams while you slowly spin up in your actual job. Don't expect to be able to Google your problems once you actually start development; Stack Overflow cannot save you. The development cycle is similarly long - a single change of minor to moderate complexity generally takes 1-2 weeks to complete, passing through 4 rounds of review before being approved.

1.0
Jun 25, 2020
Recommend
Business Outlook

Pros

Good opportunity for young professionals who can't be hired because of lack of experience.

Cons

On COVID-19: Epic has always been awful about allowing people to work from home in an emergency, and they've continued this during a global pandemic. They allowed staff to work from home from mid-March, but continued to welcome people into the office, many who felt pressure to do so. Now, with cases reaching new highs, they're requiring attendance in the office for no reason other than "our culture." We've performed our jobs fine from home for three months, but clearly they've decided that our preference to not spread this disease is not worth us not sitting in our offices alone. The only people who can succeed here are those who are willing to dedicate every waking moment to Epic. No other priorities matter, this can't be just a job. It must be your existence. Which could be fine if the job wasn't filled with ridiculous expectations. New hires are practically immediately expected to be more knowledgeable than the actual employees at the customer who have done this way longer. If you're lucky you'll have a good support system, but more likely than not it's sink or swim.

1.0
Jan 7, 2022
Recommend
Business Outlook

Pros

Beautiful campus Great culinary team I really like my coworkers, work well with them, and think they're good smart people. We make products and those products generally make the world a better place.

Cons

Upper management is self-selecting, out of touch, and grossly incompetent. It's one thing for upper management to make mistakes, it's another to double and triple down on those mistakes and try to stamp out dissent from workers who are coming forward with data and good intentions. Management against workers is a pattern at this company (see Epic v. Lewis) and it's gotten worse, not better. Most of the best people I work with have left in the last year or are seriously considering leaving. No meaningful career progression for developers who don't want to get into people management. HSWeb isn't a modern framework and experience in it does not meaningfully translate to other tech companies. It's one thing to want people to work from the billion dollar campus you built. It's another thing to be a health care IT company and force 10,000 employees who can work well from their homes to come into the office, against the recommendations of the county health department, in the middle of the biggest spike in COVID cases Madison has ever had, in a county where there are no free ICU beds. We're hemorrhaging our best people because they don't want to work here anymore and our customers will pay the price for that in the long run.

Viewing 91 - 93 of 6,032 Reviews

Glassdoor has 6,308 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.