Equinox reviews

3.3

52% would recommend to a friend

(3,582 total reviews)
avatar

Harvey Spevak

49% approve of CEO

41% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 2, 2017
Recommend
Business Outlook

Pros

Education - efti and from senior trainers. Despite coming into the company with my ACE cert the efti education program is definitely very good. Also tips from the top tier trainers were priceless.

Cons

Floor shifts in the "blue shirts" management tries to justify floor shifts selling you the bs it gets you leads for clients. No it doesn't!!! Management also refuse to let you request off from floor shifts you have to try to get them covered and the kicker? They do the floor shift schedule 4 months at a time. Members look at you like your a towel boy/loser then there are HOURS of passive aggressive sales meetings per week. Lowest pay ridiculous hours I spent about 20 hours total training in 6 months with 100s of hours wasted picking up dirty towels and getting sick constantly. Equinox is also pimping out new trainers - member pays $125 per hour trainer gets around $25-30 only!!! I was sold by the glamour of being a trainer at such a high end club don't make the same mistake not worth your time or health. Education is incredible that's about it.

2.0
Sep 21, 2016

Retail Sales Associate at The Shop

Anonymous employee
Recommend
Business Outlook

Pros

Young and exciting company, Free Gym Membership, upbeat and fun working atmosphere, excellent opportunities to network with a wide variety of successful people from all walks of life.

Cons

Unprofessional, disorganized, Snobby/Catty work environment that reminds you of high school, favoritism is rampant and no matter how good you are if "management" doesn't like you, you won't advance. A few of the managers got their "management" job simply by who they knew- with absolutely NO knowledge or talent in customer service or dealing with people.

3.0
Aug 3, 2016
Recommend
Business Outlook

Pros

Full access to the facilities and classes, friendly patrons

Cons

This is a high pressure sales job selling overpriced training sessions for low commission. You are part-time and have no insurance but may wind up putting in full-time hours. If you live in a city with an Equinox you likely have a high cost of living and may need to take on another job.

Viewing 91 - 93 of 3,582 Reviews

Glassdoor has 3,712 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.