Equinox reviews

3.3

52% would recommend to a friend

(3,578 total reviews)
avatar

Harvey Spevak

49% approve of CEO

40% positive business outlook

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Aug 27, 2018
Recommend
Business Outlook

Pros

Free Gym Membership, 40% off personal training, the spa, and the shop, and awesome co-workers.

Cons

Your base salary is literally ONLY 15,000..... which should be illegal for the amount of hours you will work. (50-60+ most weeks, and 70+ at the end of the month). You would be better off making minimum wage at a fast food restaurant... During the interview process, you are told you can "easily make 50k - 60k your first year" even if you are just an average advisor. One of my colleagues was even told that she would make between 80k-90k, when realistically you will work your butt off to make less that 45k, even if you are constantly over producing your sales goal. The sales goals are high and are only obtainable if you are willing to stay late multiple ties a week and come in on your off days for appointments. Sadly all these extra hours usually go unnoticed and unappreciated, and this is not sustainable. You are also expected to work most holidays, weekends, and and the last 4 days of EVERY month for closeout. Closeout consists of 4 days where you spend 12+ hours at the club each day, grinding to hit your lofty monthly sales target. The worst part of closeout is the last day, when you start your day at 8am, and then are forced to stay until 11:30pm or 12am trying to get a few more sales, as some sort of sick punishment. Even if you have already hit your personal sales goal and your club's goal, you still usually have to stay until your region hits. Management is a hit and miss... I have worked for some of the best managers and some of the WORST. At times it can feel like you are back in high-school, being micromanaged, and dealing with passive aggressive comments, favoritism, and double standards. Some management is literally are just there to workout all day and socialize. On the other hand I have had some great managers that I learned a lot working with. It's sad, because Equinox as a company is a great place. Amazing facilities and great gym. It's a great place to WORKOUT, just not to WORK AT. Get a gym membership here, just don't work here.

1.0
Oct 19, 2016
Recommend
Business Outlook

Pros

You can take a shower during your shift--if you find the time.

Cons

Employees, especially personal trainers get "sold" on the Equinox brand just as much as the members. You are told lies about how many hours are needed to work (one person gets one answer and another gets another). The pay is terrible for all the long hours. You end up making about $6 per hour. Lots of rules that are ridiculous. Low morale.

2.0
Mar 14, 2016
Recommend
Business Outlook

Pros

Fun environment, free gym membership, met great people, great for networking

Cons

Equinox corporate does NOT care about their employees. They provide a world class member experience, but could not give a crap about the employees. There's an open door and constant turnover, but they still make money so they don't care. They could make more and retain top employees, but the current model aligns with the fitness industry. Low quality employees slip through the cracks to management, high quality employees with dignity do not last long. Management is lazy, not inspiring, and they play favorites. Some managers even work out all day and do not help their teams. You work tons of hours, holidays, weekends, etc., crappy benefits, no time off...absolutely do not value the employees It's a shame because great people would stay if they were a quality company to work for.

Viewing 16 - 18 of 3,578 Reviews

Glassdoor has 3,708 Equinox reviews submitted anonymously by Equinox employees. Read employee reviews and ratings on Glassdoor to decide if Equinox is right for you.