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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

38% would recommend to a friend

(4,265 total reviews)
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Chris Morris

29% approve of CEO

30% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,265 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is 22% below average for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Oct 24, 2024
Recommend
Business Outlook

Pros

My team was phenomenal, the hardest-working group I have ever led. The guests were fun to interact with and get to know. It was always entertaining around there, never a dull moment. I even enjoyed selling wax passes. The things I loved outweighed the things I did not love, however...

Cons

Upper management is incompetent. Even though my center had greatly improved in my time there, nothing else mattered but SPT, WPC and retail conversion. Even though my center was the highest-grossing EWC in our region of the state, and very profitable, if we were a smidgen off from KPI goals, I was hearing about it constantly from our GM. We were watched on cameras daily and I would receive texts, micromanaging activities every day. I was expected to be on the desk and maintain my personal goals, while managing the center and staying on top of all that entails, while other managers in our franchise never worked on their desks and would go months without selling a pass. There was a lot of favoritism among the managers in our franchise, and I didn't play the game so I suffered the consequences. They overwork their waxers, expecting seasoned waxers who are booked back-to-back to add on, add on, add on, even when they don't have time to pee. It's disgusting. This franchise should be ashamed of how they treat people.

1.0
Sep 12, 2024

Greedy

Recommend
Business Outlook

Pros

The staff I had was amazing

Cons

Trust me, I have worked at terrible jobs and the way they treat you here, go somewhere else. I was top performer as a GSA, they do not care. you can make them over 100k in a few months and you see less than 1k of that, if you are lucky and get bonus's Terrible pay on all levels. Waxer make less than 10 an hour at places while the most common service is 65 every 15 minutes. so the waxer makes 2.5 per 15 minutes and some waxers can do 5+ services in 15. that's less than a dollar per service. while the company on average makes 260 if someone only books 1 65 dollar service.

2.0
Feb 23, 2024
Recommend
Business Outlook

Pros

Pay is okay You learn to wax fast Commission is pretty good

Cons

Work at a center that’s been open for at least 5+ years because it’s already established with a client base & everyones focused on working, they don’t have time to gossip! EWCs corporate policies are good on paper, but when you work at a center, it all boils down to the owners/management. The Patel’s are the worst owners who own the MOST on the east coast. They don’t believe in raises, they hire the worst management, and everyone is replaceable. From messing up payroll, managers drinking on the clock with employees, and saying that it’s not a priority to ask for tips, personal vendettas against employees to get them fired, micromanaging Black employees, “forgetting” to ask for tips... It’s just a mess. Their commission is terrible, too. If they tell you the Patel’s own a specific center, at a job interview, turn it down! There’s a reason why they’re always hiring! They own Linden, Metuchen, Rutherford, East Brunswick, Union, Ocean & more. Be careful ladies. They will work you like an animal & tell you it’s your own failure as to why you’re not making a lot when in actuality, they’re just robbing their employees.

Viewing 73 - 75 of 4,265 Reviews

Glassdoor has 4,317 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.