Experian Client Development Manager reviews

When you are stuck on a phone call with a customer and go to break/lunch late, it counts against your adherence even though this is beyond your control. Some supervisors play favorites and some employees get away with doing as little as possible. Recently, around 100 employees were let go due to jobs being moved out of the country or to Van Buren, Arkansas where the pay scale is lower. This has created an environment where everyone is worried about their position being cut.

They lie to the employees and say this job is not sales it is they call it educating the customer its not. Managers are lazy when asking them a question they act like they dont want to help. They need to clean house with the supervisors. They treat the customers like trash. what company makes people hold for 2-3 hours on the phone. They make you work every weekend Sat or Sunday. who wants to do that. The pay is low. Management does not speak to employee. IVE BEEN ON THE FLOOR for almost 8 weeks and my supervisor only spoke twice to me, i never ever worked for a company like this do not apply for this position you will hate it. my class started with over 20 now there is almost half why because as soon as we got on the floor we were lied too and treated like trash. The rest of us are already looking for new jobs. Find another position in the company dont work in this dept. They also need to be sued they expect you to come in early and work late without being paid. if you come in your regular time you are considered late because the time your computer comes up. the system deducts your adherence.