Experian reviews

4.1

80% would recommend to a friend

(5,700 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Apr 27, 2023
Recommend
Business Outlook

Pros

Flexible remote working. Pay, benefits and bonus are pretty standard but nothing special. They have some industry leading products in a triopoly. Has the benefit of big, well known brand, allowing them to be mediocre in an industry with only two mediocre competitors.

Cons

Ultimately you are just a number. For all the propaganda about being a great place to work, the very stanard benefits of double matched pension, life assurance etc the next end of financial year could be your last. If someone looks at a spreadsheet and decides your team needs to cut wage budget this year you will be made redundant. It doesn't matter if you have the potential to bring in millions over the next ten years. Everything is just year to year. When a company has a dedicated SharePoint site for redundancy with more documentation than the products you are trying to sell, you know it happens a lot. Commission and sales targets create a bad culture. Typically people are out for themselves and selling what makes them comission rather than the best solution for the client. If targets have been met then work will be banked till next year when they have new targets. There are far too many different roles that all do the same thing. You will hear the term Experian bus quite a lot. And you will understand what that means when you go to your first client meeting with 10 people from Experian talking to one or two people from the client. Don't be surprised if someone tries to throw you under that bus. Innovation is mainly in the form of buying an innovative company and then letting it die. You might hear agile ways of working, what you will see is Gantt charts.

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Experian Response
3y
Thank you for your writing a review. Pleased to hear you enjoyed the flexible working and our benefits. We’re 100% focused on making Experian UK&I an exceptional place to work, reflected in our current 4.3 star UK Glassdoor rating and many people awards. We always welcome feedback in order to address any concerns and we are committed to improving employee experience at Experian. I’d be very interested in better understanding your point of view so I’d warmly encourage you to reach out to me if you want to discuss the matter any further - recruitment@uk.experian.com
2.0
Apr 23, 2023
Recommend
Business Outlook

Pros

Most toxic place if you looking for growth or making your career, however its a fun place as collegues are very good.

Cons

No one here dares to disagree with what the leaders says - if you do then you are branded and humiliated in front of everyone. Over months now everyone is trianed to just agree. Zero decision making capabities of the leaders and each topic gets discussed over multiple meetings again and again. Only organisation to have so many Heads. Dont know what all these new Heads are doing except making presentations and talking. No one to do the actual work and those who actually work are buried in it.

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Experian Response
2y
Thank you for taking the time to leave a review. Pleased to read you find Experian a fun place and colleagues are good. We're proud of Mumbai's 4.4 star Glassdoor rating. That said, we are always looking to improve and are focused on making Experian an exceptional experience and career journey for all. We take all colleague concerns seriously, and take all feedback into account including our Great Places to Work employee surveys and reviews such as this on Glassdoor. We work extremely hard to make sure we offer an environment where you can thrive and be yourself. Your comments re: toxic and favouritism do come as a surprise. We are committed to improving every colleague’s experience, therefore would like to further understand your point of view and concerns, so please do reach out to our India HR leader in the strictest of confidence so that we may address.
3.0
May 27, 2022

Moderate

Recommend
Business Outlook

Pros

Work from home is good

Cons

Indian management will destroy everything

Viewing 370 - 372 of 5,700 Reviews

Glassdoor has 8,105 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.