Experian reviews

4.1

80% would recommend to a friend

(5,701 total reviews)
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Brian Cassin

89% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Dec 15, 2015
Recommend
Business Outlook

Pros

Leader in the information services industry, continuously creating new solutions and services for customers, experienced sales executives and sales teams.

Cons

The corporate culture is rather behind the times - people tend go to your management chain if they disagree with your approach or have questions about the direction you may be leading your clients and it's very unproductive. Corporate computer systems and technologies are old and don't work well making it very challenging to find the information you need and want when you need it in order to do your job well. In sales you can spend a lot of time trying to resolve issues with specific products and services that your client has purchased which don't work correctly or produce the expected level of results which hinders your ability to land additional opportunities with other clients.

2.0
Oct 20, 2015

Some crazy managers out there!

Anonymous employee
Recommend
Business Outlook

Pros

Smart people, interesting work, good benefits. Although some teams were allowed to work from home almost constantly, this was not available to all so it's not really a pro.

Cons

I had the worst manager of my entire career at this position. He was promoted to manager three weeks after I started there after he threw a temper tantrum (seriously). He managed his team through temper tantrums and rage attacks. He never had meetings with any of his team, preferring to send out scathing little email bombs when he was angry about something, but never giving warning that he was getting upset about something until then. Promotions happened not because you demonstrated you could handle more responsibility but because you were buddies with the manager. Constant inconsistency was the rule. Add to that the 50-60 hour work week and...

1.0
Sep 23, 2015
Recommend
Business Outlook

Pros

reasonable culture if you live locally, young sales team who enjoy socialising in Clapham. backed by a large company i.e. Experian. nice offices

Cons

address validation software is fairly outdated, management lacked structure and knowledge of how to successfully manage a new buisness team, all they seemed to focus on was account management. in my time 3 members of the new buisness team jumped ship within a very short period of time.

Viewing 436 - 438 of 5,701 Reviews

Glassdoor has 8,106 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.