Experian reviews

4.1

79% would recommend to a friend

(5,686 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,686 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Jun 29, 2012

Bloated, inefficient,

Anonymous employee
Recommend
Business Outlook

Pros

Large organisation with plenty of scope to move around in to different roles - if you are lucky. Decent benefits nothing brilliant. Good company pension scheme. A good company to move in to if you are coming in at senior management level.

Cons

Poor salaries compared to other organisations. Pay bands and gradings make little sense and are very political. Some managers seem to know nothing about the area and teams they are managing. Some employees have tunnel vision and can't see anything outside of the areas they are focused on. HR seem too be clueless at times and very cold. Far to many layers of management, too much politics and bureaucracy at the organisation so takes a millenium to get anything actually done. Far too behind competitors in terms of technology being used at the company and this will never change due to the fact people are reluctant to try new things and due to politics. If you come in from an aquisition chances are you could be stuck in a role you don't want and not see a decent pay rise for a considerable amount of time. Senior management completely out of touch with the rest of the organisation.

5.0
Jun 26, 2012

Great job

Recommend
Business Outlook

Pros

free time, salary, work enviroment, great place to work

Cons

distance, salary doesnt improve too much yearly

3.0
Jun 26, 2012

Mixed reviews.

Recommend
Business Outlook

Pros

Senior leadership mostly smart and credible, but Don Robert has never run anything this large, everything he does is for the first time and it has been that way for years. With the death of CFO Paul Brooks, the thought leadership and mangement of the company is weakened. Senior HR leader stayed in place, retired on the job, seemed to lack the will to change anything. Global HR leader good at managing up, that's about it. Chris Callero likeable, intuitive, smart, but not well educated or sophisticated in ways a global COO typically is. Fast pace environment is stimulating. Work environment is flexible, accomodating lifestyles.

Cons

Dated technology. Poor tools. Lower pay than market, often... "Know it, and don't care." Little/no opportunity for movement, except in pockets (finance dept does it well). Despite knowing movement develops people, EXPN doesn't do it, and not much promotion from within. Not thoughtful about senior leader selection, e.g. Dorival. No clear value proposition for employees. Writing it for years now, nothing of particular distinction. Strategy unclear. Employees always talk about it in global people survey.

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