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      Experian

      Engaged Employer

      Experian reviews

      4.1

      80% would recommend to a friend

      (5,679 total reviews)
      avatar

      Brian Cassin

      88% approve of CEO

      74% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Experian has an employee rating of 4.1 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Feb 23, 2024

      Poor senior leadership and a place that might destroy your mental health

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      On paper; a good deal. Hybrid working is still the stand out feature and there is investment in having a good public image which means events and feel good stuff

      Cons

      Low bar leadership and without a clear, compelling strategy. They will ask almost hilariously unrealistic things of you without any conditions for success. Lots of redundancies delivered without feeling and thought at Christmas, no enterprise wide thinking and those with roles that are there to drive change are eaten alive and scapegoated. It’s amazing how huge investments gone wrong are swept under the carpet when the points of failure need real inspection. Leaders who smile and nod and join in the bizarre corporate gaslighting (vs reality) are more praised than those who actually deliver meaningful work. There is a very apparent and unaddressed boys club (and that’s coming from male employee). The reward system is a soul destroying mess and the whole company talks about it. These 5 star reviews I’ve just read are clearly written by HR. I’m astonished to read them as they do not correlate to the company I know and I know that my peers see.

      avatar
      Experian Response
      2y
      I am genuinely disheartened to hear about your negative experience, and we take feedback like yours very seriously. At Experian we strive to maintain a supportive work environment where every employee feels valued and empowered. I understand that concerns regarding leadership and culture are significant and impactful, and therefore I am committed to addressing them promptly and effectively. We continuously evaluate our leadership capabilities to ensure we contribute to a positive work culture for employees. We are proud to be rated a 4.4 star employer on Glassdoor based on over 6000 reviews. Your personal experience does not reflect the feedback we receive or reflect the standards we strive to uphold therefore we would welcome the opportunity to address your concerns if you would like to get in touch for a confidential chat. Rachel Duncan – Chief People Officer – UK&I
      5.0
      Feb 18, 2023

      Theirrrr greatt!

      Software engineer
      Recommend
      Business Outlook

      Pros

      - friendly work environment - strong tech team

      Cons

      - I have not gotten as much swag as I would like

      avatar
      Experian Response
      3y
      Thank you for taking the time to leave a review and for giving us five stars!
      1.0
      Feb 8, 2019

      a slow motion train wreck

      Account manager
      Recommend
      Business Outlook

      Pros

      Great work life balance. The company does spend quite a bit on training and feel good events

      Cons

      Where to start? Commission statements. You never know what you are getting paid or if it is correct. We wouldn't get commission statements for months at a time. Then you would need to spend hours combing through as the there are thousands of lines of data on the statement. While I was employed there we had a payment agreement on service data. After some time they literally pulled all of us into a meeting and said they would not be paying us for what we had already produced. For me that constitutes theft. They told us many things and never followed through on anything in regards to pay, product, or working conditions. Even after switching positions it was the same nonsense. My team saw a 95% turnover in a 60 day time frame.

      avatar
      Experian Response
      7y
      We appreciate your feedback and that you enjoyed our work culture emphasizing respect for our employees’ balanced lives. As a publicly traded company, our corporate results are available and Auto is one of Experian’s most successful business with consistent growth. Our innovative products, developed through collaboration across the business, are market-leading and are highly valued by our customers. Our Automotive Sales Team, with many being with us for 8+ years, is a key contributor to our success and we ensure they have competitive compensation with regular training to ensure their ongoing success.
      Viewing 85 - 87 of 5,679 Reviews
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      Glassdoor has 8,081 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.