Experian reviews

4.1

80% would recommend to a friend

(5,683 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,683 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
3.0
Feb 8, 2016

No loyalty

Anonymous employee
Recommend
Business Outlook

Pros

Pay is high and benefits are good.

Cons

They are not loyal to leave long-term strong-performing employees. If the company is not outperforming expectations then they reduce the workforce. Individuals are now doing the same work 10 employees did a few years ago. The criteria for being cut is how much you kiss your managers butt.

1.0
Jun 25, 2024
Recommend
Business Outlook

Pros

* Big company, with various offices around the world * Good benefits package, with bonus * OK Salary

Cons

* From day one it was cleat the lack of direction from the managers/directors for the division I was working on. * In 1.5 year they changed the structure of the division more than 3 times, substituting the director in the most shady way possible trying to solve the lack of direction * They say they care about the employer but in reality they only care about the bottom line and the profits. * People being made redundant to save cost and transfer the development to India. * Blaming culture, whenever there is an incident the first order is to find the team responsible for the mistake, not the mistake in itself because no one is whiling to help * Clear favoritism from management. * No career opportunity.

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Experian Response
1y
Thank you for sharing your experiences. Unfortunately the Glassdoor platform only allows me to make a single response and I’m concerned that won’t enable me to fully address your comments. I'd really like to understand your feedback in more detail and have the opportunity to improve your experience. You haven't commented if you have raised this internally through the numerous channels and options available, including to HR or senior leaders. There's certainly safety to do so. It is disheartening to read you feel your Experian journey so far is 1 star, particularly as this is in stark contrast to the majority of the experiences described here on Glassdoor and via our internal people listening strategies such as employee surveys, exit interviews, pulse checks etc. I'd love for you to have the same positive experience they're having. Our expanding development capabilities in India are to complement existing teams and colleagues. I’d warmly encourage you to connect with me directly - doug.kelsall@experian.com
5.0
May 30, 2023
Recommend
Business Outlook

Pros

Great Culture Great Management Team Great Vision Flexible Work environment

Cons

Large company and a lot of moving parts

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Experian Response
3y
Thank you for the review, we appreciate you taking the time. It really helps those exploring Experian to get a genuine insight into life at Experian
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Glassdoor has 8,086 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.