Experian reviews

4.1

80% would recommend to a friend

(5,685 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Dec 7, 2025
Recommend
Business Outlook

Pros

Free fruit free fruit free fruit

Cons

The push for immediate cost savings via mass UK redundancies and offshoring to Hyderabad has created a severe operational crisis, fueled by short-sighted incentives. The technical capability gap in Hyderabad is alarming; senior staff there constantly rely on the departing UK developers, indicating the project is failing outright. Instead of addressing this escalating technical debt, there appears to be an active attempt to cover up the instability. While leadership may secure quick bonuses, the reality is that this move is setting the stage for a catastrophic and costly long-term fix, which will almost certainly require reversing the decision and spending vast sums on contractors to salvage the core service. Of course by that time the c-suites will have been paid their bonuses and moved on to new companies.

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Experian Response
6mo
Thank you for sharing your feedback. I am sorry to hear your experience hasn’t met expectations and I appreciate your honesty. I understand that change can be challenging, and I will always take concerns raised seriously. Any recent business changes reflect a long-term strategy to strengthen capabilities and accelerate delivery for our customers. Hyderabad plays a critical role in this strategy, and we have confidence in the talent and expertise of our teams there. We’re investing in onboarding, training and collaboration to ensure high standards across all locations. This approach is consistent with industry best practice and enables us to scale effectively while continuing to invest in the UK team for domains that require proximity to market conditions. We believe this updated structure creates a sustainable model for growth and innovation. However, if you’d like to share more or discuss your concerns further, please reach out through our confidential feedback channels or directly to myself. Thank you again for your honesty - I remain committed to making Experian a great place to work for all colleagues. Richard Scott – Chief People Officer – UK&I
5.0
Dec 5, 2025
Recommend
Business Outlook

Pros

Leadership, value, client focus and the career growth

Cons

slow to react to issues

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Experian Response
2mo
Thank you for sharing your experience and for recognizing our leadership, values, client focus, and career growth opportunities.
Viewing 202 - 204 of 5,685 Reviews

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