Experian reviews

4.1

79% would recommend to a friend

(5,687 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,687 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Oct 22, 2020

India Management is just talking and no action

Anonymous employee
Recommend
Business Outlook

Pros

Before it used to be good organisation not now

Cons

managemnt is just delivering fake promises even last meeting with management , lot of promises were made yes that meeting majoirty dint feel well as it started as usual blaming ex-manager and all blame was put on it , i was shocked he has left almost a year ago. how can he managing the glassdoor reviews till now , do you think employees have no brains and childrens ? and will come up issues just for sake of it if as management said glassdoor reviews are fake, then why did u take meeting at first place no one from technology likes how HR spoke and it was threatening

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Experian Response
5y
Thank you for leaving a review. Please reach out to me (in confidence) so that I can understand your points of view and improve your Experian journey/experience. The Glassdoor platform unfortunately doesn’t support two-way communication. I’m genuinely very interested in speaking with you about the topics you have raised so I can personally address these for you. Human Resources Director APac
1.0
Sep 25, 2020
Recommend
Business Outlook

Pros

Only Bonus. Company is good for Sales people

Cons

They value only for Sales people and give less importance to technology people. Sales team also dont have manners to speak with technical people, they only rushed when they are need some data or urgent work. Sales team show power of there role to others and they feel that they are only achiever in Experian. HR does lot of politics as they only provide openings for Sales and put conditions on IT team. No growth in learning. Experian is only good for Sales people.

3.0
Sep 18, 2020
Recommend
Business Outlook

Pros

There’s a lot to learn about the organisation, a very nice office, and a great sector to work in.

Cons

No room for growth at all. There’s a sense of care for employees but it’s obvious to me now that this is nothing more than just an act. I was so very disappointed and upset when I started looking for a new role elsewhere. I had high hopes at Experian, but working with them for a few years now, I see that there are no opportunities to move up the ladder. No matter how much they promise it to you. Maybe it was just the part of the organisation that I worked in, but I didn’t feel valued at all, regardless of the late nights that I would spend working away to try and impress management. Despite the dwindling capacity within the team, there is no effort made to make people feel like they want to stay.

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Experian Response
5y
Thank you for taking the time to leave a review. We're glad to hear that you felt you learned a lot during your time with us and enjoyed the working environment. We're disappointed to see that you felt there was a lack of growth - we have clear learning programmes and career pathways and regular development conversations are integral to our culture. We pride ourselves on the resources and education that we provide to line managers in this area and a big portion of our internal recruitment in the UK are internal moves/development opportunities and promotions. That said, we appreciate that you were disappointed with your experience. We absolutely don't expect any of our colleagues to work outside of their contracted hours in order to progress, and we also appreciate that the last few months in particular have been difficult and uncertain, but regardless all of our employees should feel valued. If you are happy to share more about your experience with us, we always welcome the opportunity to discuss your experience and we are always open to feedback on how we can further improve. Thank you again for taking the time to leave your comments. -Employee. Engagement Director
Viewing 256 - 258 of 5,687 Reviews

Glassdoor has 8,090 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.