Experian reviews

4.1

79% would recommend to a friend

(5,685 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Sep 29, 2025

Great Place to Work

Recommend
Business Outlook

Pros

Flexible working hours, good benefits (AL and flexi allowance), supportive management, opportunity for development.

Cons

All is well, no cons noted

4.0
Sep 27, 2025
Recommend
Business Outlook

Pros

Good pay and benefits Great work life balance The company cares about employees

Cons

It's a very large company and comes with stereotypical corporate weaknesses; the higher up you go the more internally political it can get; communication can get lost from the top down because there is such a long chain of command; the company's eyes are bigger than their stomach and accrues tech debt by placing shiny new things as the top priority. Lots of starting and not a lot of finishing.

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Experian Response
2mo
Thank you for sharing your experience. We’re glad to hear you value the pay, benefits, work‑life balance, and our focus on employee care. We also appreciate your candid feedback about communication, scale, and prioritization, insights like these help guide ongoing improvements as we continue to grow. Thank you for being part of Experian.
2.0
Sep 25, 2025

A façade of awards hiding systemic exploitation - REGULATORS, take note

Anonymous employee
Recommend
Business Outlook

Pros

Talented colleagues at ground level who support each other despite the system. The brand name may help on a résumé, until you explain why you left so quickly.

Cons

Deceptive hiring: Roles advertised as “permanent” even when management knows they’ll be cut. That’s not restructuring; that’s misleading recruitment and fraud. Zero stability: Jobs can disappear within weeks; careers and finances destroyed overnight. Compensation insult: Severance and pay are below industry norms, especially damaging for employees with immigration or relocation needs. They have made policies to exploit employees. Family myth: The heavily marketed “family culture” evaporates the moment help is needed. Bias tolerated: Reports of bullying, racism, and misconduct are brushed aside. Colleagues are warned that speaking up could “risk their job.” Policy as scripture: Every piece of feedback is met with policies quoted as if they are the rule of law. Humanity and discretion are absent. Mental health deflection: Redundancy stress is reframed as a “personal wellbeing issue.” Instead of fixing systemic harm, employees are told to see counsellors - as though they are the problem. Survey theatre: Staff pressured to complete “Great Place to Work” (GPTW) surveys and then treat a survey as feedback. Criticism is rebadged as “feedback,” managers demand employees propose fixes, and then ignore them. Skewed results: GPTW Scores are inflated by graduate hires whose enthusiasm drowns out incumbent employees. This props up employer branding while silencing real voices. Communication failures: Organisational changes are discovered informally, not communicated openly. Basic respect for staff is missing. Human cost ignored: Families separated, employees financially stranded, and loyal careers discarded - all while managers parade awards and glossy PR campaigns. I’ve noticed that the company often responds to reviews on Glassdoor with generic statements about Employee Relations engagement, mental health support, and career development. In my experience, none of these were visible when redundancies were happening: there was no direct ER engagement, “wellbeing” initiatives were mentioned instead of addressing systemic issues, and while development pathways were talked about, no time was actually made available to pursue them. Feedback wasn’t acted on; those who spoke up often moved on.

Viewing 268 - 270 of 5,685 Reviews

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