Experian reviews

4.1

79% would recommend to a friend

(5,689 total reviews)
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Brian Cassin

88% approve of CEO

74% positive business outlook

Experian has an employee rating of 4.1 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Experian employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

6K reviews
2.0
May 9, 2024
Recommend
Business Outlook

Pros

Some of the benefits are good. Work life balance is OK but getting worse with more expected from everyone. You can work from home, but don't expect to do just a 9-5 role. That doesn't exist.

Cons

More people leaving means additional workloads for those that remain. Everyone is expected to work faster, produce more at a quicker pace but the processes don't allow for this with new processes being thrown in without understanding of how this impacts actual work. All in all, this means that you're just running into a headwind with no real gain. Managers are generally just people who have been promoted and don't know how to manage people. Not sure why progression in Experian means you have to manage people even if you don't want to.

5.0
Dec 8, 2023
Recommend
Business Outlook

Pros

Great manager. Ping pong table

Cons

You cold call people all day.

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Experian Response
2y
Thank you for sharing your feedback. We're glad to hear you have a great manager and enjoy the workplace amenities like the ping pong table. We understand the challenges of cold calling and appreciate your dedication to the role.
3.0
Dec 4, 2023
Recommend
Business Outlook

Pros

Work From Home, flexible hours.

Cons

Biggest con is compensation. Compensation is based on departments budget and not the skills, knowledge or experience the individual brings to the table. Annual raises are minimal despite promises that inflation is being taken into account. Don't expect anything over 2% and if you bring it up you will be told your lucky to get anything at all or that you still have a job despite the workload. New employees are paid significantly more than those who have been with the company for years, it's best to boomerang if you want a better wage/salary. Yearly bonuses are percentage based on performance however, top performers are minimally rewarded for their above and beyond efforts. So don't bend over backwards, it's not worth it. Lots of pat on the back meetings with double speak to mask lack of compensation for their employees efforts as if kudos and recognition pays bills.

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Experian Response
2y
Thank you for sharing your feedback. We appreciate your recognition of the benefits of remote work and flexible hours. Thanks for sharing your sentiments on the importance of fair and competitive remuneration. Your advice is noted, and we'll continue working towards creating an environment that values and compensates our employees appropriately.
Viewing 289 - 291 of 5,689 Reviews

Glassdoor has 8,093 Experian reviews submitted anonymously by Experian employees. Read employee reviews and ratings on Glassdoor to decide if Experian is right for you.