Pros
Each office is individually owned and operated , so you get to work with the owner instead of corporate CEO. Office is smaller and everyone works as a team - employees who have been there awhile are usually very helpful. There's a good training program and you learn a lot of useful skills, especially if you are looking to get into HR. I didn't have any staffing experience prior to this so I appreciate them taking a chance on me.
Cons
There's a lot more emphasis placed on sales than I was originally lead on. They discussed how hectic and busy the work can get, and you can never really know until you start but this is something else entirely. There needs to be two of you to get everything done on time and the work requires constant multitasking. You're basically at the mercy of the associates and the clients, which can be frustrating, and there's a plethora of mistakes to be made. I honestly would not recommend this job if you have issues with anxiety - it's not impossible, but the environment is just not ideal. Luckily our office leaves on time everyday, but I end up having to take work home a lot. You almost feel as though you have to make your whole life about Express. I can see how many of the people who came before me did not last longer than a year or so. Also PTO is not great, you have to put in several years before you get more than 5 days.