FARFETCH reviews

3.4

50% would recommend to a friend

(1,912 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 11, 2025

Stay away

Anonymous employee
Recommend
Business Outlook

Pros

- Some very talented people - Great tech stack - Nice office - Good Bonus

Cons

- Toxic culture post-Coupang acquisition: Farfetch is no longer the company it used to be. Since the Coupang takeover, a small group of ex-Coupang executives are now running the show with a completely different mindset: command-and-control, micromanagement, and zero trust for existing teams. - No stability or clear direction: The company is in constant flux. Strategic priorities change every few days, and teams are expected to pivot with little context or rationale. It creates a chaotic environment where long-term planning is impossible. - Decisions driven by politics, not insight: Leadership often disregards on-the-ground knowledge or data-driven recommendations. There’s little room for feedback or discussion, just top-down mandates. - Morale has plummeted: Redundancies, poor communication, and an increasingly fear-based atmosphere have left most teams demoralized. The best talent is leaving, and those who remain are overworked and undervalued. - Culture of fear and silence: Honest conversations or constructive feedback are no longer welcomed. People are afraid to speak up, and trust has eroded across all levels.

2.0
Jul 5, 2025
Recommend
Business Outlook

Pros

Some talented people. Inevitably you are given big responsibilities and shots to call

Cons

Toxic and regressive culture. Way too many people out of their Deon in leading positions.

Viewing 73 - 75 of 1,912 Reviews

Glassdoor has 2,392 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.