Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has been stable over the past 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (71) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Customer Service (21) , Software Developer (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 173 reviews)); "Great culture and values." ((in 157 reviews)); "Good benefits and healthcare." ((in 123 reviews)); "Work life balance can be good depending on your team" ((in 80 reviews)); "The team I was in and teams I worked along side with were great." ((in 74 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 139 reviews)); "Poor leadership and guidance on vision." ((in 39 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 37 reviews)); "No career progression" ((in 29 reviews)); "Constant layoffs, rough customers at time, but nothing much more." ((in 24 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Feb 24, 2025

actually a great company

Anonymous employee

Recommend

Business Outlook

Pros

work life balance, great perks

Cons

maybe the business model is not for scaling up

3.0

Feb 21, 2025

Farfetch

Customer support representative

Recommend

Business Outlook

Pros

Good training and workload, good management

Cons

Low pay and a revolving door of employees

2.0

Feb 19, 2025

An aimless company unwilling to face hard truths

Anonymous employee

Recommend

Business Outlook

Pros

- Pays well (or at least used to) - Low pressure for certain functions and job levels - Staff discount (though was more enticing when stock was better)

Cons

- Opaque processes, leadership discussions, and unclear communication on company performance and goals. - No clear strategy to resolve glaring issues with the overall product. - Lack of bravery from senior leaders to take tough decisions; a sense of just doing the same things repeatedly or doubling down on them will suddenly work, - No real understanding of the customer and their needs. - Data-led, but most are getting lost in the details or overly focused on secondary data points instead of seeing the bigger picture of what that data is saying.

Viewing 154 - 156 of 1,913 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job

FARFETCH

FARFETCH reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

actually a great company

Farfetch

An aimless company unwilling to face hard truths

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Jobs at FARFETCH