Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has been stable over the past 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (71) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Software Developer (22) , Customer Service (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 167 reviews)); "Great culture and values." ((in 150 reviews)); "Good benefits and installations." ((in 114 reviews)); "Work life balance can be good depending on your team" ((in 75 reviews)); "The team I was in and teams I worked along side with were great." ((in 66 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 140 reviews)); "Poor leadership and guidance on vision." ((in 36 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 36 reviews)); "No career progression" ((in 30 reviews)); "Constant layoffs, rough customers at time, but nothing much more." ((in 26 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

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FARFETCH

FARFETCH reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 10, 2018

Awesome and Lively Environment, tech stack could be better

Ui developer

Recommend

Business Outlook

Pros

-> Free from the "nerd dev" stereotype -> People come from different backgrounds, have different stories and have an outstanding focus on culture. -> You won't even be able to have a sad face once you go in. -> Really chill environment, interpersonal relationships aren't "forced" like in a lot of companies. -> Great people to learn from -> Benefits, like gym, parties, excelent training inside the company (not just tech training, there are other topics far from that) -> Management: people who've endured a lot of experience in the area. Great personalities, always welcoming for you to bring your own opinion and experiences. -> Great work/life balance.

Cons

-> Tech stack -> Focus on proprietary tooling -> No tech blog -> No open-source initiatives

4.0

Jan 21, 2018

Specialist

Anonymous employee

Recommend

Business Outlook

Pros

Work environment Work-life balance The real possibility of have an international working experience, being working in Portugal.

Cons

Salary below the market average Benefits below the market average The office is too small for so many people

2.0

Dec 26, 2017

Customer Service Representative

Anonymous employee

Recommend

Business Outlook

Pros

Nice pay, great benefits, PTO, sick time, great company parties/activities

Cons

Not a lot of room for growth, they hire outside of the company. high call volume, expected to answer calls and answer emails at the same time, stressful job position, no part time customer service rep positions available, have to work at least one weekend a month, systems crash a lot, angry customers, people quit a lot

Viewing 160 - 162 of 1,914 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job