Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (71) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Software Developer (22) , Customer Service (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 178 reviews)); "Great culture and values." ((in 150 reviews)); "Good benefits and installations." ((in 119 reviews)); "Work life balance can be good depending on your team" ((in 77 reviews)); "The team I was in and teams I worked along side with were great." ((in 72 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 139 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 39 reviews)); "Poor leadership and guidance on vision." ((in 38 reviews)); "No career progression" ((in 29 reviews)); "company had multiple layoffs in just one year, which is a huge red flag in itself." ((in 26 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

FARFETCH reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

1.0

Jun 30, 2019

Customer Service - Los Angeles

Customer service representative

Recommend

Business Outlook

Pros

Family lunch every Wednesday. Work events Snacks Nice office Employee discount

Cons

Overworked & Underpaid. Draining back to back phone calls that never end. Unrealistic expectations Timed bathroom breaks. High school like environment. No culture. Scammed out of bonus.

FARFETCH Response

6y

Thank you - it's really important for us to receive your honest feedback. We're happy to hear about some of the great benefits you experienced as part of our team but we're sorry to hear your negative feedback. We work hard to make sure that every Farfetcher feels valued and autonomous in their role and we're sorry that this wasn't your experience. We'll continue to work on this and improve for the future.

3.0

Jun 27, 2019

Meh

Senior manager

Recommend

Business Outlook

Pros

Share options are good if you've been there a while or plan to stay

Cons

Lot's of over-promoted people who joined early and benefited from growth

FARFETCH Response

6y

Thanks for your honest feedback and we're sorry to hear some of your comments. We're extremely proud of our equity scheme, where every Farfetcher receives equity, to make sure that we're all rewarded for our hard work and success.

3.0

Jun 20, 2019

Great on the outside needs work on the inside

Anonymous employee

Recommend

Business Outlook

Pros

Farfetch is open and fosters a diverse culture. It was great working with many people from different backgrounds with varied experience.

Cons

No career path, performance development or support. Passed around from pillar to post in terms of manager. No communication from manager.

FARFETCH Response

6y

Farfetch is truly for all! We love hearing your feedback about our open and diverse culture. We understand your concerns about career paths and we're working hard to deliver a clear framework for career progression at Farfetch - watch this space!

Viewing 1675 - 1677 of 1,914 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job

FARFETCH

FARFETCH reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Service - Los Angeles

Meh

Great on the outside needs work on the inside

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Jobs at FARFETCH