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      FARFETCH

      Engaged Employer

      FARFETCH reviews

      3.4

      50% would recommend to a friend

      (1,913 total reviews)

      Bom Kim

      29% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      Mar 14, 2019

      Run run run away from this place!

      Customer service representative
      Recommend
      Business Outlook

      Pros

      The only few pros is that you get health benefits and catered lunch once a week

      Cons

      - no room for career advancement - supervisors and HR practice nepotism - archaic tools and they do not improve them - micro-management right down to monitoring restroom breaks - no yearly bonus is granted if the company has ONE bad quarter during the year - VERY LOW PAY - back to back phone calls - high turn over rate - no transparency or communication from management

      5.0
      Mar 9, 2019

      I love working here

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      It’s exciting to work for such an innovative company and to be part of the journey. You can feel that people are dedicated to their jobs and are proud to work for Farfetch. Recently there has been a lot of investment in training and development. You will meet many talented people and managers and opposed to the reputation of the fashion industry make friends easily. The team spirit is great and there is a sense of belonging. The work can be challenging, but I always felt that the business takes an active approach in keeping employees happy and motivated (work from home options, flexitime, breakfast, good benefits, social events).

      Cons

      The salaries are not shockingly low, but could be higher compared to other tech businesses of that size. It seems difficult and lengthy to get a pay rise or promotion but it’s certainly not impossible and hard work seems to the rewarded. Since it’s a growing, global company it can sometimes be a difficult to get an insight in what other departments are doing and see the larger scale.

      avatar
      FARFETCH Response
      7y
      Thanks so much for your review. We love that you love working here! Your feedback is really important to us and it's great to understand the things you enjoy about being a Farfetcher. We will continue to invest in our Learning & Development offering, amazing people, team spirit and brilliant benefits. We are continuously reviewing our approach to salary and promotions to ensure that we are rewarding our people fairly and competitively for their amazing work. We also understand your feedback around insights into other teams and we are addressing this through our quarterly Global Business Updates and monthly UK All Hands to give everyone a better understanding of the business overall. Here's to your happy Farfetch journey!
      1.0
      Mar 8, 2019

      Just don't go there

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - Flexible working hours - Junior team members are extremely nice and hard-working - Positive company culture (at a surface level)

      Cons

      - Positive company culture is purely at surface level - after only a few weeks on the job I could see just how political the place was, there are 0 consequences to bullying and harassment cases - Consistently compare themselves to tech companies (Google, Facebook, etc) yet refuse to dedicate any real investment into training current employees, promoting them, etc. again it's all at surface level - Zero reward for being a high-performance employee - no merit salary increases, stock refreshes and incredibly hard to get promoted (managers are often brought externally) - Lack of common sense across the company, especially within senior management

      avatar
      FARFETCH Response
      7y
      Hi Thanks for taking the time to leave us this review, we appreciate your honest feedback. We're very sorry to hear your comments about our company culture and learning opportunities, as we often receive positive feedback around both of these aspects of life at Farfetch. In our most recent engagement survey, we received an 84% happiness score, indicating that 84% of global Farfetchers feel passionate, satisifed and connected in the workplace. We'd like to urgently address your feedback around bullying and harassment to make sure that we've done everything we can to resolve these issues. Please contact us directly on ukpeople@farfetch.com to discuss this further. Thank you
      Viewing 1723 - 1725 of 1,913 Reviews
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      ReviewsFARFETCH reviews

      Glassdoor has 2,394 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.