Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (71) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Software Developer (22) , Customer Service (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 167 reviews)); "Great culture and values." ((in 150 reviews)); "Good benefits and installations." ((in 114 reviews)); "Work life balance can be good depending on your team" ((in 75 reviews)); "The team I was in and teams I worked along side with were great." ((in 66 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 140 reviews)); "Poor leadership and guidance on vision." ((in 36 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 36 reviews)); "No career progression" ((in 30 reviews)); "Constant layoffs, rough customers at time, but nothing much more." ((in 26 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

FARFETCH reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

5.0

Feb 28, 2020

Good company

Senior team leader

Recommend

Business Outlook

Pros

Good salary, good international environment

Cons

Changing fast, sometime really stressing

FARFETCH Response

6y

Thank you so much for taking the time to write us this great review. We truly value your positive comments about our global culture and benefits - all things we are very proud of! We realise that It can be fast-paced sometimes here at Farfetch, because we are, in fact, growing a lot, but that's what makes it so interesting. Don’t you agree? Let’s keep doing what's never been done together.

4.0

Feb 23, 2020

Positive

Content writer

Recommend

Business Outlook

Pros

Best atmosphere, good benefits

Cons

Fast pace, heavy workload, ambiguity

FARFETCH Response

6y

Thanks for your great feedback! We love to read your comments about our atmosphere and benefits. Yes, it definitely can be a fast-paced and challenging work environment, but that's what keeps things so exciting - right? #BeRevolutionary

4.0

Feb 20, 2020

Challenging, Fast-Paced.

Customer service advisor

Recommend

Business Outlook

Pros

Challenging environment, ever-changing guidelines and focus, constant information and team-building, very culture-oriented and community-driven. Great compensation and benefits system. Farfetch does look out for their employees.

Cons

Low to medium wages for the many departments involved in this project, still many flaws and pain-points, specially on customer-driven departments. High burnout rates.

FARFETCH Response

6y

Thank you for your brilliant review! We love reading your feedback about our challenging, fast-paced environment and our people and culture-driven company. We also appreciate your comments about our salary and benefits as we've been working hard on our total reward offering. We're sorry to read your negative feedback and we understand your concerns about pain points. We are still early on in our journey and agree there is still room to make improvements. But we always keep our people at the centre of everything we do and we focus on happiness and well-being.

Viewing 1774 - 1776 of 1,914 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job

FARFETCH

FARFETCH reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Positive

Challenging, Fast-Paced.

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Jobs at FARFETCH