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      FARFETCH

      Engaged Employer

      FARFETCH reviews

      3.4

      50% would recommend to a friend

      (1,913 total reviews)

      Bom Kim

      29% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Jun 18, 2018

      A great place to work

      International content coordinator
      Recommend
      Business Outlook

      Pros

      They really look after their employees and there are fantastic benefit schemes and rewards. The offices are also beautiful and they make such an effort to keep motivation levels high.

      Cons

      It still feels a bit like it's finding its feet in terms of structure as it is such a fast-growing company, so there is sometimes a bit of disorganization or confusion among the teams.

      3.0
      Jun 14, 2018

      It is ok

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Very nice atmosphere for this job

      Cons

      Big company with some procedures

      3.0
      Jun 12, 2018

      Customer Service Advisor

      Customer service advisor
      Recommend
      Business Outlook

      Pros

      Great benefits which includes a 25% discount, free healthcare, dental, vision 401k etc. Free lunch on Wednesdays. Company parties. 150 GBP credit for clothes after 90 day probationary period. Cool new office.

      Cons

      Your work schedule will rotate every week between 3 different shifts. (8-5, 9-6, 11-8). You are expected to take new email inquiries consistently throughout the day while handling incoming telephone calls. Most of the year is slammed with back to back calls and a queue full of emails that is never-ending. Management is often-times fickle in responses to general questions about processes. Very high turn-over rate. Not much room for advancement. Company doesn't seem to care much about fixing it's flawed processes or system errors.

      Viewing 1777 - 1779 of 1,913 Reviews
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      ReviewsFARFETCH reviews

      Glassdoor has 2,394 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.