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      FARFETCH

      Engaged Employer

      FARFETCH reviews

      3.4

      50% would recommend to a friend

      (1,913 total reviews)

      Bom Kim

      29% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      2K reviews
      1.0
      Mar 3, 2018

      Worst Customer Service Department in Luxury Fashion Industry

      Customer service (b& w)
      Recommend
      Business Outlook

      Pros

      - Company Discount - Friendly environment (not in Customer Service) - Free breakfast - Nice Office

      Cons

      - patronizing and bully management - company does not treat Customer Service agents as other company workers, you feel discriminated - micromanagement at its "best" - HR department useless and pointless - No pay-rise and low pay I could talk about "cons" forever

      3.0
      Feb 25, 2018

      Could be great, shame about bad management

      Marketing
      Recommend
      Business Outlook

      Pros

      Decent benefits & perks Good office location Average salary

      Cons

      Some people in middle management seem to have got their seniority not through skill, but by sticking around for years No career progression potential Some departments are ruled by a culture of fear where leads take credit for their team members' work without contributing HR are more concerned with keeping consensus than helping staff Really high workload (too high for the pay)

      5.0
      Feb 24, 2018

      Love my job !

      Project manager
      Recommend
      Business Outlook

      Pros

      Great team spirit ! Company really live the values!

      Cons

      If you're not confortable with a fast paced rythm this company is not for you.

      Viewing 1804 - 1806 of 1,913 Reviews
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      ReviewsFARFETCH reviews

      Glassdoor has 2,394 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.