Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (71) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Customer Service (21) , Software Developer (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 172 reviews)); "Great culture and values." ((in 154 reviews)); "Good benefits while they lasted" ((in 123 reviews)); "Work life balance can be good depending on your team" ((in 82 reviews)); "The team I was in and teams I worked along side with were great." ((in 76 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 145 reviews)); "Poor leadership and guidance on vision." ((in 38 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 36 reviews)); "No career progression" ((in 31 reviews)); "company had multiple layoffs in just one year, which is a huge red flag in itself." ((in 27 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews

5.0

May 8, 2019

Great Company

Business operations analyst

Recommend

Business Outlook

Pros

Lots of benefits, free meals, Flexible hours, fast growing and fast changing company, possibility to work from home, great work/personal life balance

Cons

The company is changing and growing very quickly and many times its processes can't keep up with the rhythm.

FARFETCH Response

7y

We really appreciate your positive feedback around our benefits, flexibility and work-life balance! We understand that our high growth can lead to change and while this keeps things exciting, we're also working hard to make sure we're building the conditions to empower our people to thrive in our fast-paced environment.

4.0

May 6, 2019

Head of Operations

Manager

Recommend

Business Outlook

Pros

Flexibility, fast path environment and amazing and strong culture

Cons

Carrier path is not clear

FARFETCH Response

7y

Thank you for your review. We love hearing your comments around our flexible working environment and strong culture! We offer many development courses to make sure that our people are learning and growing with us every day and we have a structured annual performance review process in place. However, there are always ways to improve and we're working hard to make sure that every Farfetcher is clear about their career opportunities with us.

5.0

May 6, 2019

customer service supervisor

Anonymous employee

Recommend

Business Outlook

Pros

amazing, fast forward company, with great environment to work in. Really great benefits and compensations

Cons

it takes a bit of patience and hard work to be promoted

FARFETCH Response

7y

We're proud of our working environment, benefits and compensation offering, so thank you for this great feedback. We're passionate about giving our people the opportunity to learn and grow every day and we're focused on creating the conditions for every Farfetcher to have a rewarding journey with us.

Viewing 1819 - 1821 of 1,913 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job

FARFETCH

FARFETCH reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company

Head of Operations

customer service supervisor

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Jobs at FARFETCH