Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has been stable over the past 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (70) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Customer Service (21) , Software Developer (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 171 reviews)); "Great culture and values." ((in 157 reviews)); "Good benefits while they lasted" ((in 109 reviews)); "Work life balance can be good depending on your team" ((in 81 reviews)); "The team I was in and teams I worked along side with were great." ((in 66 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 143 reviews)); "Poor leadership and guidance on vision." ((in 38 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 37 reviews)); "No career progression" ((in 32 reviews)); "company had multiple layoffs in just one year, which is a huge red flag in itself." ((in 28 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

Skip to content Skip to footer

Notifications

FARFETCH

FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 24, 2017

Good place to work, but low pay

Anonymous employee

Recommend

Business Outlook

Pros

Great benefits, amazing office space, flexible working schedules

Cons

Little room for growth, little to no relationships fostered cross-departments, average pay

1.0

Nov 23, 2017

Black & White customer service HORRIBLE experience

Customer service

Recommend

Business Outlook

Pros

- Good benefits - 25% discount

Cons

- Poor management - Supervisor who instill fear tend to assign blame, withhold information and answer questions in vague, noncommittal ways - Very low salary for the amount of work to do - Lack of communication - Struggling for over a month to get 1 day off - HR inexistant - NO support at all - CS agents not recognized for their accomplishments - No opportunities for CS agents - Lack of training (doing customer service over the phone for over 6 luxury brands !!!!) - Tasks are not well distributed within all the agents Farfetch was a very good company at the beginning. Then management changed. Your values are NOT followed correctly. "Be Human" doesn't mean ANYTHING for your Customer Service.

4.0

Nov 21, 2017

Logistics Assistant

Logistics assistant

Recommend

Business Outlook

Pros

Great work environment to work in. Highly organized. Lots of fun

Cons

Managers don't really provide feedback

Viewing 1825 - 1827 of 1,913 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job