FARFETCH reviews

3.4

50% would recommend to a friend

(1,913 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 9, 2017

Customer Service

Recommend
Business Outlook

Pros

International teams, good benefits such as insurance and free food, nice parties

Cons

bad payment, no recognition, constantly changing management, bad career opportunities

2.0
Jul 28, 2017
Recommend
Business Outlook

Pros

Consistent Work Culture is Nice Family Lunch Wednesdays Cool Artsy Building Cool People Occasional Bonuses

Cons

Severely Under Paid!For the amount of work and stress this job entails. Management is a Full Blown Mess Internal Departments lack all structure when it comes to correspondence. Little to no help from Supervisors with escalations HR is questionable No respect for CS input on internal problems. They blatantly do not improve internal issues. Therefore, all the heat from the Customers falls back on the CS reps when it's another internal departments fault or a boutique. TRASH.

4.0
Jul 12, 2017
Recommend
Business Outlook

Pros

- Flexible time and friendly work environment - Good balance between work and life quality - Clear objectives and feedbacks

Cons

- Low salary if compared with other same-value European companies, specially for senior/experienced professionals

Viewing 1846 - 1848 of 1,913 Reviews

Glassdoor has 2,393 FARFETCH reviews submitted anonymously by FARFETCH employees. Read employee reviews and ratings on Glassdoor to decide if FARFETCH is right for you.