Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has been stable over the past 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (70) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Customer Service (21) , Software Developer (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 181 reviews)); "Great culture and values." ((in 150 reviews)); "Good benefits and installations." ((in 130 reviews)); "Work life balance can be good depending on your team" ((in 77 reviews)); "The team I was in and teams I worked along side with were great." ((in 67 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 143 reviews)); "no leadership at all. it is the chaos" ((in 37 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 36 reviews)); "No career progression" ((in 32 reviews)); "Constant layoffs, rough customers at time, but nothing much more." ((in 27 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

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FARFETCH

FARFETCH reviews

3.4

50% would recommend to a friend

(1,912 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 9, 2026

Not bad, Not too great

Language specialist

Recommend

Business Outlook

Pros

Working Culture is great, Compensation is good.

Cons

Not much opportunity. Frequent management changes

FARFETCH Response

3mo

Hey! Thank you for taking the time to share your feedback. We continue to focus on encouraging Farfetchers to expand their skills, continuously learn and evolve their knowledge. We have clear career paths to ensure there is transparent information about the existing career paths. We're very sorry this isn’t what you experienced. We'll continue to focus on improving our processes and how these impact the journey of every Farfetcher and we welcome you to talk with your People Business Partner about career progression.

3.0

Feb 3, 2026

Good pay but not the best company

Customer service representative (csr)

Recommend

Business Outlook

Pros

It has good pay and benefits

Cons

Work load and no progression, despite it being promised as a possibility

FARFETCH Response

4mo

We're sorry to receive your negative comments. Career development can vary depending on capability, experience, and existing opportunities. Still, there are several ways for Farfetchers to develop either inside their current path or by moving into a different role and career path.

3.0

Feb 2, 2026

Not what it was

Anonymous employee

Recommend

Business Outlook

Pros

People at most made things easier.

Cons

Benefits and some flexibility to WFH.

FARFETCH Response

4mo

Thank you for your honest feedback regarding the benefits package. We're sorry to hear that you feel the current offerings weren’t meeting your expectations. We regularly review our benefits to ensure they stay competitive, and our total rewards approach, which includes core and flexible benefits.

Viewing 22 - 24 of 1,912 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

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