Foundever reviews

Ridiculously impossible high standards. Had to answer the call, fix the problem, take detailed notes and answer another call in 30 seconds. Lack of support and training by management. I have a great typing speed, I manage time well and I am a great people person but I absolutely hated this job.

This is not a very good company to work for, I worked on the Toys"r"us campaign and its terrible how we were forced to treat customers, have to submit a ticket for an escalation for callback that can take 10-15 days, no thorough way to replace items that were ordered and received damaged or not received at all, had to file multiple claims with deliveries that were just dumped off and broken. When management offered incentives to work overtime, they were never fulfulled and adjustments had to made through paypal. I had to fight for 3 days of overtime from an incentive they put out in July, come November they still never adjusted it and management had no idea what I was talking about even after showing emails of the incentives that were sent. This company is lacking decent management .