Foundever reviews

3.9

78% would recommend to a friend

(19,235 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jul 18, 2013
Recommend
Business Outlook

Pros

None that come to mind, other than your coworkers are the best. At least it is a job in this economy.

Cons

Everything from a nasty work environment to not able to get raises once you have hit the $10.00 an hour mark.

1.0
Apr 10, 2013
Recommend
Business Outlook

Pros

Working from home was the best part of my Sitel experience.

Cons

The training for technical work was much too short. Going into actual production, most of us on the team felt totally unprepared. It's mostly learn as you, which is very hard on customers. My reason for leaving was one that I've never encountered in my entire working career. I simply was paid after I was in production. When I didn't receive my pay, I was told by HR that I would get a Visa Prepaid Card, which I believe is completely illegal. The company is not solvent, and can't afford to pay. I would stay far, far away.

1.0
Mar 6, 2013
Recommend
Business Outlook

Pros

It seems very easy to get a job at Sitel, so it's handy for those in desperate need of work. Some good people in there, though if they've been there much over a month expect them to be in a state that puts you in mind of One Flew Over the Cuckoo's Nest.

Cons

The work is totally dispiriting and uninspiring, and despite their long-winded training you won't have a clue what you're doing because they don't know either. As best I could make out, the idea is to help provide an impenetrable edifice of red tape and incompetence with the general aim of keeping warranty payouts to a bare minimum. The location I worked at required staff to log-in to and out of around 3 different systems almost simultaneously, including the phone, every time you arrive at or leave your desk. Get it wrong, lose pay. So you work hard to get it right, thus wasting precious minutes of your brutally short and infrequent breaks. Every expense is spared. Want a coffee? Buy the swill from the machine. Want to eat? Buy junk food from the machine. Want to enjoy a game of pool in the exciting games room? That'll cost you too. Predictably, everyone hates their jobs, especially the managers, and so morale is almost comedically low. The word "almost" is important here. Expect to deal with snide, mean spirited supervisors who revel in their power treat you with no respect whatsoever.

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Foundever Response
7y
Thank you for taking the time to get in touch with us and leave a review. We do appreciate receiving all feedback, as we can use this to make positive changes for all of our employees. Since your time with us we have made lots of changes across the Exeter site, including free pool!
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