Foundever reviews

3.9

78% would recommend to a friend

(19,196 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Apr 10, 2013
Recommend
Business Outlook

Pros

Working from home was the best part of my Sitel experience.

Cons

The training for technical work was much too short. Going into actual production, most of us on the team felt totally unprepared. It's mostly learn as you, which is very hard on customers. My reason for leaving was one that I've never encountered in my entire working career. I simply was paid after I was in production. When I didn't receive my pay, I was told by HR that I would get a Visa Prepaid Card, which I believe is completely illegal. The company is not solvent, and can't afford to pay. I would stay far, far away.

3.0
Apr 8, 2013

Good for freshers

Recommend
Business Outlook

Pros

Will not feel work under pressure.. Management and Support will be friendly Will be able to learn and will get get most of the preferred off's

Cons

Pay Package will be less compared to any company. Still using Old systems , headsets, and chairs .NO dedicated Bay or Pods ,

1.0
Apr 5, 2013
Recommend
Business Outlook

Pros

I enjoyed my peers. This has a 20 word minimum but there was nothing else I liked about the place.

Cons

There is a lot of micro managing, awful pay, shift bids every 90 days. They don't care about their employees, Operations and Team managers talk rudely about the reps behind their backs, and favoritism is huge there. I was employed there from 2006-2012. The new Operations team for the Cox campaign as of 2012 was the worst I've ever seen. They have no clue how to run the campaign and they don't care about their employees. I needed a flexible schedule because of my schooling, and this was never a problem until the new Operations team took over. All of a sudden I was no longer allowed to work part-time, I was forced to work full-time. I quit within a week.

Viewing 19027 - 19029 of 19,196 Reviews

Glassdoor has 24,633 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.