Four Seasons reviews

3.8

69% would recommend to a friend

(3,460 total reviews)
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Alejandro Reynal

87% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Sep 24, 2010

Poor spa experience

Anonymous employee
Recommend
Business Outlook

Pros

The pay is pretty reasonable, it's a beautiful building, and it's good for your resume.

Cons

Absolutely degrading, disrespectful and abusive treatment from the management. Poor to no benefits, and a misleading HR department that treats employees as a disposable commodity.

2.0
Feb 16, 2026

Serious Ethical and Safety Concerns

Recommend
Business Outlook

Pros

After Covid you might be lucky enough to meet a handful of genuine people before FSH collapsed and began hiring off the street. Free rooms if available when you are lucky enough to get a break from Dante’s inferno.

Cons

My experience raised significant concerns regarding ethics, transparency, and employee safety. Promotions often lacked transparency and appeared influenced by favoritism and inappropriate workplace relationships. This created low morale across multiple departments and discouraged high performers. Management practices contributed to a culture of fear rather than trust. Employee surveys that were described as anonymous did not feel confidential in practice, and employees were pressured to discuss their responses. This undermined psychological safety. HR did not consistently maintain confidentiality when handling sensitive employee matters, which further eroded trust in leadership. There were ongoing safety concerns related to the parking garage, including repeated mechanical failures and reports of vehicle break-ins. Many employees felt their concerns were not adequately addressed. Overall, I would strongly encourage prospective employees to ask direct questions about promotion transparency, confidentiality practices, and employee safety before accepting a role

Viewing 100 - 102 of 3,460 Reviews

Glassdoor has 4,228 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.