Four Seasons reviews

3.8

68% would recommend to a friend

(3,466 total reviews)
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Alejandro Reynal

85% approve of CEO

61% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Nov 30, 2018

Unequal treatment and underpaid

Anonymous employee
Recommend
Business Outlook

Pros

Benefits are great although compensation is less than desirable.

Cons

To guide leadership through unethical customs when it comes on to hiring and promoting makes HR unethical. HR is never looking out for the employees only leadership. There is a lack of minorities in leadership positions. Work hard and that’s a recipe for not getting promoted especially on the 6th floor. 6th floor is severely underpaid where most the minorities are housed. Prejudice is consistently brushed under the carpet. The golden rule is... wait, what golden rule. The golden rule is foreign to leadership. If you speak out about anything, guaranteed you’re black listed and often targeted. Leadership abuse their authority and often remind employees of their title. With Evolve on the horizon one can only hope for real change and not the forever pretence I’ve witnessed for over 10 years. Why have I stayed? I loved the company and Issy Sharp’s vision plus I’ve invested so many years into the company. The place is great minus the corrupted that tainted the company. HR, please review 6th wages! Encourage management and the rest of the building to treat the minorities on the 6th like humans and give them equal opportunity as non-minorities.

2.0
Nov 24, 2018

Great place to stay, not so much to work.

Anonymous employee
Recommend
Business Outlook

Pros

The benefits are decent however with the minimum wage increasing in the state the pay isn't as attractive as it once was.

Cons

Unless you know someone at one of the more popular properties, London, France, Miami etc, you're not getting in. No room for advancement unless you brown nose. Friendliness & compliance is appreciated more than efficiency. Do NOT ask any questions. Yes, they have a cafeteria but at times the food is un-recognizable. You don't know if its chicken, or fish etc. There is no leadership in upper management on PC (planning Committee) as they refer to themselves at the Baltimore property. Just a bunch of pretentious bosses who park orders, want you to implement unrealistic polices (based on the location) only to cower & buckle when guests make a fuss. If they actually adhered to the companies standards it would be wonderful. Treat ALL employees with respect, courtesy, and stop the passive aggressive, middle school behavior.

2.0
Oct 22, 2018

Culture on the decline

Anonymous employee
Recommend
Business Outlook

Pros

High pay, small developmental growth opportunities

Cons

-Management issues resort and company wide, culture, declining product -This company is well established, but it’s declining fast. Look up their place on Forbes and Fortune. Many hospitality companies are beating them by miles and miles. “The culture” they preach about is becoming laughable. Continuous dishonesty and untrustworthy management and HR. Everyone fends for themselves anymore. Really disappointing and I am moving on to another competitor that’s refreshing, up to date and offers a better product.

Viewing 160 - 162 of 3,466 Reviews

Glassdoor has 4,235 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.