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      Four Seasons

      Engaged Employer

      Four Seasons reviews

      3.8

      68% would recommend to a friend

      (3,466 total reviews)
      avatar

      Alejandro Reynal

      85% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,466 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Reviews by job title

      3K reviews
      2.0
      Apr 29, 2010

      Lots of hours, minimal pay, but great hotel perks.

      Assistant manager
      Recommend
      Business Outlook

      Pros

      Free room nights at Four Season Hotels around the world (if you could get them), competitive medical benefits.

      Cons

      Salaried assistant managers work 12+ hours per day, with minimal recognition or appreciation. Department and Division Heads do a great job managing up, blaming those below them. Compensation is better for all hourly employees than for the Assistant Managers. Many hourly staff (pool servers, admins, etc) are ex-assistant managers because they gave up on their career for less responsibilty and more pay.

      3.0
      Mar 20, 2009

      Not sure it's worth it in the end - this place will dictate your life at no cost to them.

      Director of food and beverage
      Recommend
      Business Outlook

      Pros

      Great training program, nice locations, free stays at other properties (if approved, which is rare now compared to 10 years ago).

      Cons

      Very long hours, pay structure is low for managers - especially asst. managers, in order to be recognized - you must brown-nose, you must sacrifice your beliefs and family in order to get any recognition or promotion. Management will always strive for best customer service no matter how bad they treat their own employees.

      4.0
      Jun 17, 2008

      Overall a wonderful company, strives for excellence all around.

      Ex-manager
      Recommend
      Business Outlook

      Pros

      FS is one of the leading hotel companies and so the training and experience are highly sought after by other employers. It is always in pursuit of excellence, and pours enormous resources into this quest, which I found admirable. Many other hotel companies are purely focused on the bottom line. They treat the line staff very well. The potential for career growth is strong, and International transfers are common so it can be a great way to see the world and work with people from other cultures. They provide complimentary room nights and discounts on Food and Beverage to all employees, typically 5 free nights after one year of employment, with restrictions.

      Cons

      While FS treats it line staff very well, it demands a lot of its managers. All managers are required to work a minimum of 10 hours per day, and often times need to work more hours to get the job done to the high standards demanded. While this can be understandable once and awhile, they do not return the favor during slow times and you cannot go home under 10 hours even if your work is done. ( some exceptions made for special situations) Decision making is concentrated in senior management. As a mid level manager I did not feel empowered to make all the decisions I could have made on my own...always had to run things past one level up even though the outcome was predictable.

      Viewing 217 - 219 of 3,466 Reviews
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      ReviewsFour Seasons reviews

      Glassdoor has 4,235 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.