Pros
Great employee benefits (you get to stay at other Four Seasons Properties); work in a iconic hotel and some great colleagues
Cons
Snake pit. Senior management has no accountability. Managers actively ignore ongoing issues and encourage a negative culture within the department. The turnover in the hotel is quite high across departments since people don't seem to tolerate the overall harassment and mismanagement from managers. HR is non existent. If it was in any other country there would be a class lawsuit ... but being Portugal either you tolerate that or move on (the hotel has a few of ongoing legal disputes). No feedback is given as you go, expect to be surprised at your end of year review. DOR has no self awareness and same goes for ADORs. Also, GM is nowhere to be seen. Overall do not expect the FS Lisbon to follow the FS Culture (one of the things that makes working for FS such a great thing). Additionally, expect to be offered a position bellow of what you are applying as it is customary in that hotel (regardless of previous experience/references or academic degrees in the area). If you are joining for departments outside of Rooms Division or F&B things might be different.
