Freelancer reviews

4.1

85% would recommend to a friend

(8,449 total reviews)
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Matt Barrie

91% approve of CEO

64% positive business outlook

Freelancer has an employee rating of 4.1 out of 5 stars, based on 8,449 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Freelancer employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos e pessoal industry (3.8 stars).

Reviews by job title

8K reviews
1.0
Mar 28, 2020
Recommend
Business Outlook

Pros

- Events team throw great events that help bring teams closer together - Parroting other reviews, junior and mid level staff are great

Cons

- Visionless, directionless company. Company thinks vision = list of features to get done... Leadership has no opinion on it because the less vision, the more micromanagement. - People are not respected. Intense micromanagement and staff are treated in ways that would be fireable in past companies. Lots of arrogant people in leadership (read people's interview reviews to hear more about this) - Selectively data driven, depending on whether senior leadership's narrative - Obsessed with making product teams run like growth teams. Everyone is doing cheap, short-term experiments to try and drive revenue. No focus on user, no focus on long-term direction. - Mismatch between who they hire (people who like autonomy, think critically and independently) and who they want (people who will follow what is being dictated). This makes people either quit fast or succumb to accepting paycheck to paycheck with no care about product - Lots of quality issues and scammy tactics in the product. Lots of red tape and incessant A/B testing when people try to make changes. Stems from glorification of the high growth days when they were full blown scamming everyone in pursuit of "growth". No concrete stance on quality and ethics, just lip service. - CEO doesn't understand the idea of sunk cost fallacy. A.k.a. past features should never be revisited, and failed products should continue to be funded. - Fails to be "data driven" to realise their current approach is not sustainable or good for the stock price, employee churn, or company direction. Continues to "bootstrap" the company and refusing outside funding, meaning resources will continue to be stretched thin, hyper focus on revenue will continue, and hyper focus on short term will continue - ultimately I give them 3-5 years.

1.0
Jan 23, 2020
Recommend
Business Outlook

Pros

Nice office, good snacks. The employees are very skilled at what they do.

Cons

- Too much focus on data. Your main commodity is the Freelancers, focus on them and listen to them to fix the site, rather than thinking everything is doing well because of the data. Do some user testing. - With the previous point, hire more designers. The company lost two of its best designers because there's no focus on how things work in relation to the user. - No rhyme or reason to decisions made. Every cycle focuses on too many things and it doesn't allow anyone to get anything done. - Too many meetings where emails would suffice. With that being said, useless meetings often fill up needed meeting rooms. - CEO meddles in too many things that he's not an expert in. When he does, employees are often strong-armed into following what he says and employee innovation is stifled. - HR? Hello? Are you there? - Onboarding is terrible. You learn nothing about the company and you watch an hour-long video from a keynote that the CEO gave a long time ago. - Competitors are far ahead. Freelancer advantage is liquidity, which is a lie. Claims to have 40m users, but in reality, there's about 300,000 REAL accounts and the number of posted jobs do not reflect 40m users.

1.0
Oct 15, 2019

Pretentious and stuck up

Anonymous employee
Recommend
Business Outlook

Pros

The office is good and the location is good

Cons

The staff are very pretentious, thinking they are above everyone else, you can even see this with the CEO. I wouldn't recommend working here unless you enjoy being fake and looking down on people for no reason.

Viewing 61 - 63 of 8,449 Reviews

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