Great Clips reviews

3.4

51% would recommend to a friend

(4,137 total reviews)
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Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 12, 2022

You’re a Machine not a Person

Recommend
Business Outlook

Pros

Consistent* customer base right away

Cons

If you’re full time fully flexible, that means you get to listen to everyone else complain about making less money, even though you’re the only one there when it’s busy, or for opening to closing, or on weekends. You make money because you live there and cover for everyone else. Your time isn’t respected if you have a life outside of work. And to top it off the customers don’t like to treat you like a human even if you do a great job.

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Great Clips Response
4y
Thanks for sharing this. Because each salon is independently owned and operated by a local franchisee who has their own approach to staffing and scheduling, we would encourage you to share this feedback with the salon owner. If you would like to chat more, you can contact our support line at 1-800-473-2825, or e-mail us at customerservice@greatclips.com.
2.0
Jul 14, 2021

Micromanagement

Recommend
Business Outlook

Pros

Internal promotions, commission on product sales

Cons

Felt like flipping burgers. Hyper critical, passive aggressive management. Shifts were assumed to begin/end "around 15 minutes" before and after scheduled shift, although every manager had a different answer for when to arrive. Also the schedule frequently changed after posting and you were responsible for just Knowing these changes automatically. Didn't mop ever, which is super gross. One manager told me I shouldn't clean my counter or chair between clients, which is literally illegal. Working here wore down my self esteem and made me reconsider being a hairstylist. Save yourself the trouble and work somewhere that isn't set up to milk you till you drop.

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Great Clips Response
4y
Because each salon is independently owned and operated, the franchisee would be the best person to address your feedback. If you would like to share more, please email customerservice@greatclips.com and we will forward it to your franchisee. Thank you.
2.0
Apr 23, 2021

Blood money

Recommend
Business Outlook

Pros

Meet nice people and make contacts

Cons

No allowed to be creative and artistic if it going to take you more then 10 min . If you take longer then 17 min to greet the client, have a consultation, cut and check them out and rebook them dont expect to last long. If your lucky you can make $10 per hr

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Great Clips Response
5y
Since each salon is independently owned and operated, the franchisee would be the best person to address your feedback. If you would like to share more, please email customerservice@greatclips.com and we will forward it to your franchisee. Thank you.
Viewing 70 - 72 of 4,137 Reviews

Glassdoor has 4,225 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.