Great Clips reviews

3.4

51% would recommend to a friend

(4,137 total reviews)
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Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Aug 14, 2025

Working for Great Clips

Recommend
Business Outlook

Pros

Great experience with meeting new people, from the employees to the customers.

Cons

With the 6 years I’ve worked for this employer, there is no complaints.

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Great Clips Response
10mo
Thank you for sharing this review! Your feedback and time spent in the salon are greatly appreciated.
1.0
Aug 14, 2025
Recommend
Business Outlook

Pros

Instant clientele and decent location

Cons

Management was agressive and intimidated me after I had to take a short leave for the death of my spouse.

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Great Clips Response
10mo
We regret to hear this feedback. Please be aware that Great Clips salons are independently owned and operated, so the work environment and management practices may vary. We encourage those to contact their franchise owner for assistance.
1.0
Aug 13, 2025
Recommend
Business Outlook

Pros

Diverse Clientele and Busy Location

Cons

During my time at this salon, I experienced and witnessed multiple issues that made it a very toxic and unsafe workplace. Lack of sanitation and disinfection practices: Tools were not given the required 10-minute disinfection time before being used on new clients. Bathrooms were unsanitary, with paper towels left on top of trash cans instead of a closed in holder. There was also a mosquito infestation. So you are getting bit all day. Poor communication and leadership: Management & Owners consistently failed to communicate expectations, changes, or feedback in a respectful or timely manner. Owners have no understanding of the beauty industry which led them to rely on the Salon Manager who lacked leadership and certain management skills. They prioritized quantity of services over delivering high-quality results. Unsafe work conditions: Management often arrived late, or when he felt like coming in leaving employees alone in the salon to open and operate without support, which is a safety risk or left them without coverage during peak hours. Toxic culture: There was retaliation when poor behavior was addressed, privacy violations, constant micromanagement from owners, and little to no support when safety issues arose. High turnover: During my time there, three employees quit and two were fired. The work environment drove away good team members. Low pay and no benefits: Pay was minimal, tips were taxed, and there were no benefits or incentives. Employees were not valued, appreciated, trusted, supported, heard, or respected.

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Great Clips Response
10mo
We greatly appreciate you taking the time to share this thoughtful feedback. Since each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please get in touch with them directly regarding any employment issues.
Viewing 103 - 105 of 4,137 Reviews

Glassdoor has 4,225 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.