Great Clips reviews

3.4

51% would recommend to a friend

(4,137 total reviews)
avatar

Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
5.0
Jul 3, 2025

Guaranteed pay

Recommend
Business Outlook

Pros

At a salon like this, you are paid hourly and a clientele is provided for you. Our franchise offers flexible scheduling, health insurance and a retirement fund!!! Which is unheard of in this industry!

Cons

We are high volume and there are some extremely busy days which isn't a con if you're into making money!

avatar
Great Clips Response
11mo
Thank you for sharing your experience working in the salon! We appreciate your feedback!
1.0
Jun 27, 2025

Avoid unless you are desperate

Recommend
Business Outlook

Pros

You can get good discounts on ordering new equipment. These stores are generally busy enough to get a good paycheck in SOME areas.

Cons

INCONSISTENT RULE ENFORCEMENT: These stores are notorious for having a lack of consistent management and fairness in rule enforcement. Certain policies are applied selectively, leading to a sense of favoritism and a lack of clear expectations. POOR COMMUNICATION: Communication between management and staff is often lacking, leading to confusion regarding schedules, absences, and other important work information. TOXIC WORK ENVIRONMENT: The workplace culture can be very challenging at times, characterized by passive aggressive behavior and a cliquish atmosphere. Gossip amongst staff and even sometimes gossip between staff and managers creates a very unprofessional work environment. LACK OF SUPPORT AND UNDERSTANDING: There is a noticeable lack of support and understanding for employees’ personal situations, including (but not limited to) doctors’ appointments scheduled weeks in advance (already having given weeks’ notice.) PROFESSIONALISM AND SANITATION: Clear inconsistencies in professionalism and adherence to sanitation protocols. Multiple instances observed where managers and employees reuse dirty capes and even towels on new customers. RETALIATORY BEHAVIOR: An experience of a constant threat of retaliatory behavior from not only salon managers, but especially from higher level managers because of raising concerns about unethical (and sometimes illegal) practices conducted within the company. For example, requiring employees to work in a state where they don’t have a valid license to do so. QUANTITY OVER QUALITY: The emphasis on rapid haircut times takes precedent over delivering quality haircuts at the expense of the client, even when the salon is not busy. However, if a client comes back to the salon and complains about receiving a rushed haircut, they get a free redo, and the original stylist is penalized and/or written up.

avatar
Great Clips Response
11mo
We appreciate you sharing your feedback with us. Because each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please get in touch with them directly regarding any employment issues.
3.0
Jun 25, 2025
Recommend
Business Outlook

Pros

Focused on haircutting and haircutting efficiently.

Cons

Focused too much on achieving 13-17 min haircuts

avatar
Great Clips Response
11mo
The Great Clips brand values all feedback regarding its franchised locations. Since each salon is independently owned and operated, we encourage our employees to directly contact the franchisee at their specific location to address any employment-related concerns.
Viewing 130 - 132 of 4,137 Reviews

Glassdoor has 4,225 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.