Great Clips reviews

3.4

51% would recommend to a friend

(4,137 total reviews)
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Rob Goggins

70% approve of CEO

52% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

4K reviews
2.0
Apr 8, 2025
Recommend
Business Outlook

Pros

Opportunity to gain experience with a diverse clientele. Flexible scheduling may be available at times. Can be a good entry-level position for those new to the industry.

Cons

Inconsistent Management and Rule Enforcement: Experienced a lack of consistent management and fairness in rule enforcement. Certain policies seemed to be applied selectively, leading to a sense of favoritism and a lack of clear expectations. Poor Communication: Communication between management and staff was often lacking, leading to confusion regarding schedules, absences, and important information. Toxic Work Environment: The workplace culture could be challenging at times, characterized by passive-aggressive behavior and a cliqueish atmosphere. Gossip among staff and sometimes involving management created an unprofessional environment. Lack of Support and Understanding: There was a noticeable lack of support and understanding for employees' personal situations and pre-scheduled appointments. Pressure to work extra hours or "make up" for legitimate time off was common. Concerns Regarding Professionalism and Sanitation: Observed inconsistencies in professionalism and adherence to sanitation protocols. Retaliatory Behavior: Experienced what felt like retaliatory behavior from management when boundaries were set or concerns were raised. Prioritizing Speed Over Quality: The emphasis on rapid service times sometimes seemed to come at the expense of the quality of the client experience.

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Great Clips Response
1y
Thank you for sharing your experience. Please note that Great Clips salons are independently owned and operated, which means the work environment and management practices can vary. We recommend reaching out to your franchise owner for any assistance you may need.
2.0
Apr 7, 2025

Meh

Recommend
Business Outlook

Pros

Ive worked at a lot of different locations with different franchises. The determining factor between a good workplace and bad one is leadership. It's a great way to cut your teeth as a stylist fresh out of school, especially when facing clientele that may be unhappy, but not the best long term option unless you are driven to move up in the franchise. Even that will be trying, though

Cons

Pay, haircut sales are also very hard on your body.

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Great Clips Response
1y
Thank you for sharing your experience. We appreciate your insights.
3.0
Apr 6, 2025
Recommend
Business Outlook

Pros

Work/life balance, flexible hours, fast paced environment, charged tips received nightly, management, quick self growth with times of haircuts and technique, no chemical services

Cons

Quick burnout if understaffed, turnover

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Great Clips Response
1y
We appreciate your honest review. This feedback is valuable as we always strive to improve.
Viewing 178 - 180 of 4,137 Reviews

Glassdoor has 4,225 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.